Aviation Operations Manager
CurrentAs the Aviation Operations Manager, I lead a dynamic team overseeing all aspects of NORA's flight operations to ensure seamless day-to-day functionality. My role focuses on conflict resolution, team performance, and efficient scheduling, all while maintaining clear communication across departments. I handle escalated issues, manage error reporting, and contribute to air investigations by providing critical documentation and recordings. My goal is to foster operational efficiency while driving improvements that enhance overall dispatch processes.