Jake Wong Email & Phone Number

Singapore

With a focus on subsidiaries, MNCs and large corporates, responsible for preparation of credit memorandums, credit reviews and proper evaluation of credit risks, debt structuring, and repayment capability, and formulation of risk mitigation strategies in support of new client onboarding or incremental limits, as well as industry analysis and business insight into the borrowers.Supporting clients with their foreign exchange, risk management, liquidity and capital requirements through well structured product offerings. Maintain portfolio credit quality, collateral monitoring, and remain within agreed risk appetite, including scheduled reviews of customer’s financial performance and repayment capability.Together with Relationship Managers and Product Partners, contribute to the development of strategy and supporting plans for on-boarding new transactions, and managing deteriorating credits with disciplined application of Bank policies, Credit procedures.Regional Booking Unit (RBU): Relationship Credit Management (Regional FI's and NBFI's and Regional Corporates): Support loan origination, trade bookings, conducting credit due diligence, ensuring adherance to policies and procedures and portfolio monitoring with early intervention/escalation to identify client under financial distress and proactive actions to engage regional partners in a timely manner.

Anz Singapore

Managing a team of Collection Officers, ensuring the seamless, timely and effective execution of the agreed collections strategy for credit cards, mortgage, and personal loans.Develop timely intervention strategies to maximize collection of dues to the bank, assess risk of non collection, early recommendations and action to ensure Bank’s income is protected.Identify, evaluate and where appropriate implement new collections strategies, recoveries optimization. Effective management, monitoring and control of existing collection processes, data collection and reporting to provide stakeholders with accurate updates on the arrears portfolio.Conduct effective management of capacity and performance to ensure that utilization of resources is maximized. Coach, develop and mentor team

Anz Singapore

Minimizing the costs associated with card fraud (ecommerce, lost card, counterfeit) and chargeback disputes through ensuring the teams are well managed, providing fraud-related strategic and tactical input to support business initiatives.Evaluate and ensure new chargeback and fraud rules that are rolled out are well executed, Fraud detection, chargeback & fraud investigation cycle times are properly adhered to across the team.

Master’S Degree, Master’S Of Science In Applied Finance

Bachelor’S Degree, Bachelors In Chemical Engineering

High School, A Levels