Jake Pratt Email & Phone Number

Midvale, Utah, United States

Sandy, Ut

Duties and Responsibilities• Lead engineer on all our firewalls, and VPN access• Network automation through Ansible, API's, custom python scripts, and Solarwinds NCM• Cross-team collaboration with many other IT teams: primarily Security, IAM, DevOps, and Systems• Work with other team members on multi-group projects• Mentor junior engineers, while continually learning from others• Own and maintain our syslog collection and storage system• PEN test remediation on network devices• Running/analyzing packet captures to troubleshoot issues• Perform regular vulnerability scans, using Tenable• Maintain network team Linux servers• Maintain and analyze netflow data from firewalls and core switches• Help maintain cloud DNS using Route53• Build and maintain IPSec VPN tunnels during initial connection of several mergers and acquisitions• Very active member of the change approval board• Provide reporting and planning data for senior management• Help maintain vast Meraki network, as well as traditional Cisco networks at larger locations• Attention to detail: creating easy to read, detailed articles, solutions briefs, and change ticketsSpecific Achievements• Recently promoted to Network Engineer Team Lead• Helped roll out new MFA provider (Okta) and hardened VPN access using MFA• Helped plan for and roll out 2 new greenfield on-prem data centers• Developed a plan to migrate VPN authentication from RADIUS to SAML• Rolled out Cisco ISE server (primarily for TACACS+)• Built complex geolocation-based DNS policies in AWS Route53• Identified and stopped brute force attacks on edge-facing network gear; hardened our firewalls• Rolled out Solarwinds NCM for configuration management and automation• Spearheaded project to keep network devices patched and up to date• Rolled out and maintain robust syslog management system

Greater Salt Lake City Area

Duties and Responsibilities• Lead the IT department through a company-wide buyout and organizational merger• Director of IT for mid-sized mortgage company• Make company-wide decisions for all aspects of company information systems• Sit on company leadership council, and help strategic business decisions for the direction of the company• Control all hardware, software, telephony, network, and server infrastructure• Expertly administer Ellie Mae Encompass360 and other mortgage-specific software pieces• Manage purchasing and inventory control• Oversee and perform regular security audits and penetration tests to verify security and compliance• Control company reporting and business intelligence to monitor performance• Manage systems under increased pressure from government regulation• Empower my employees to be proactive and successful• Lead by example, maintaining a hands-on approach• Very broad scope of knowledge, working heavily in Cisco Networking and VOIP, VMWare, SAN, AD, SQL, Exchange, SMTP, DNS, disaster recovery, imaging, Windows Server/desktop OS, Office, and many others.Specific Achievements• Praised by parent company for having one of the best-run IT department of all the subsidiaries• Deployed and converted to a sophisticated VMWare environment• Rolled out a robust backup solution with off-site redundancy for disaster recovery• Helped lead company through a complicated merger• Implement many new systems to increase productivity/functionality and decrease cost• Winner of several "Company Value" and "Mission in Action" awards

Orem, Ut

• Taught software classes to both individuals and large companies• Very experienced at teaching new platforms and ideas to customers• Adapted teaching style to best fit students' personalities• Very comfortable giving presentations in front of large groups of people• Excellent communication skills

Bachelor Of Science (Bs), Business - Information Systems

Associate Of Science (As), General Studies