Jake Wright Email & Phone Number

Hamilton, Mt, Us

Victor, Montana, Us

Cedar City, Ut, Us

Worked with endpoint security software and authentication software involved with securing a network. Imaging, wiping, and configuring computers for employees. Performed remote troubleshooting and communication skills for help desk tickets. Managed large amounts of documentation. Performed various projects relating to phishing campaigns, domain security, etc. Worked with Active Directory unlocking user accounts, and using ZENworks to manage both devices and users across the organization.

St George, Utah, Us

As Technical Support Specialist at Infowest , I manage the day-to-day flow of answering tickets and other concerns regarding users internet connection on the backend. With a focus on troubleshooting internet connectivity, my job ensures critical computer systems, and customer internet connection remain active and never fail to ensure business and home use continuity. My team and I stay updated on the latest trends regarding internet and network troubleshooting to not only keep Infowest efficient but also on the cutting edge. My job allows me to remotely monitor customers internet connection and resolve internet connection by looking at their router, Access Point Statistics, Radio dish readings. Their are any interfaces to work through from the Sonar ticketing software to the Calix cloud hosting in order to interpret the data properly of how a users concern can be best resolved.

Learned theory and practice of electron microscope imaging including SEM and TEM at Rocky Mountain Laboratories. Rocky Mountain Laboratories (RML), an NIH state-of-the-art biomedical research facility in Hamilton, Montana, a small but thriving community nestled between the Bitterroot and Sapphire Mountains.A key component of the Division of Intramural Research, RML is perhaps best known for its research into vector-borne diseases, such as Rocky Mountain spotted fever, Q fever, and Lyme disease—three illnesses caused by microbes whose names pay tribute to the former RML scientists who discovered them.Since 1928, when the landmark facility was constructed—and two decades before that when its scientists worked out of makeshift cabins and tents—RML has played a key role in our nation's health and well-being by focusing its talent and resources on the infectious disease threats of the day. One hundred years ago, that meant helping overcome the scourge of "black measles," which was striking down settlers in Western Montana's Bitterroot Valley at an alarming rate. Today, it means grappling with the more confounding health issues such as influenza, prion diseases, and antibiotic-resistant bacteria. Moreover, its proven history in the study of exotic illnesses makes RML eminently positioned to play a central role in conducting research that could help safeguard the public against infectious disease threats, including a possible bioterror attack.

Bachelor'S Degree, Cyber Security

Cyber/Computer Forensics And Counterterrorism