Jakeyla Cowlin Email & Phone Number

Birmingham, AL, US

• Lead onboard process for clients onto company software platforms, overseeing the entire process from initial client engagement to successful implementation, ensuring transition and alignment with project goals.
• Act as the primary liaison between clients and internal teams, effectively managing project timelines, milestones, and deliverables to ensure client satisfaction and project success.
• Conduct comprehensive needs assessments with clients to identify pain points and requirements, customize software solutions and project strategies to meet their specific needs and objectives.
• Collaborate with cross-functional teams to address client feedback and optimize software functionality, proactively identifying opportunities for improvement and driving continuous enhancement of the client experience.
• Cultivate a deep understanding of clients' business objectives and industry challenges, leveraging this insight to anticipate client needs, offer strategic guidance, and position company software as a valuable solution.

• Orchestrated the coordination and implementation of 326 photoshoots for 175 clients, specializing in the hospitality industry nationwide, including renowned brands such as Hilton, Marriott, Four Seasons, IHG, among.
• Managed up to 25 simultaneous photoshoots, demonstrating exceptional multitasking abilities and organizational prowess.
• Planned and executed photoshoots, employing Agile methodologies to define project goals, establish comprehensive timelines, and manage logistics effectively.
• Troubleshooted issues and made decisions to adapt plans as necessary, ensuring successful photoshoots amidst unexpected challenges.
• Conducted thorough post-production quality assessments, promptly identifying, and rectifying any discrepancies to uphold the highest standards of output.

• Lead marketing and design initiatives for over 80 clients across diverse industries such as beauty, retail, interior design, non-profit organizations, food, and medical sectors.
• Deliver high-quality design projects within specified timelines and budgetary constraints by collaboratively defining project scope, establishing realistic timelines, and managing client expectations throughout design.
• Primary liaison between clients and design team, effectively communicating design objectives, negotiating revisions, and addressing client concerns to cultivate strong relationships and ensure project success.
• Manage multiple concurrent freelance projects, refining skills in task prioritization, time management, and deadline adherence, which seamlessly translates into adeptly prioritizing tasks, workload management, and.
• Implement streamline processes and procedures to enhance the quality and efficiency of project deliverables across all client engagements.

Sylacauga, Alabama, United States

• Exhibited keen attention to detail in price verification and invoice calculations, ensuring accurate financial documentation and contributing to the precision of project budgeting and expenditure tracking.
• Orchestrated the seamless coordination of patient referrals through insurance and medical specialists, meticulously documenting patient information to support comprehensive healthcare project management.
• Enhanced operational efficiency by optimizing appointment scheduling for 75+ patients daily across 3 locations for 8 providers, reducing wait times and improving patient satisfaction within project timelines.
• Ensured the integrity and compliance of project documentation by meticulously coding 200+ inpatient charts weekly using ICD-10 within a computerized patient record system, maintaining regulatory standards and project.
• Played a pivotal role in maintaining an organized filing system, facilitating the efficient retrieval of medical records for 8 physicians, thereby supporting project workflow and data accessibility.

Auburn, Alabama, United States

• Managed day-to-day operations of properties as a Leasing and Marketing Manager, overseeing interactions with tenants, subcontractors, and property management teams.
• Spearheaded marketing efforts through planning and executing monthly resident events, implementing social media strategies, and analyzing marketing program results to optimize effectiveness.
• Prepared detailed budgets, processed lease applications, and negotiated management contracts, fostering positive tenant relations and ensuring financial integrity.

Eagles South Apartments

• Oversaw resident data entry, financial operations, and customer service as a Leasing Manager, ensuring effective communication and problem-solving.
• Facilitated move-in and move-out processes, conducted employee interviews, and supported the Community Manager in various operational tasks.
• Utilized strong data management, financial acumen, and administrative proficiency gained through experience in the field.

Eagles South Apartments

• Surpassed leasing targets within budget constraints as a highly accomplished Leasing Consultant, consistently meeting weekly and monthly quotas.
• Effectively coordinated comprehensive application reviews, ensuring efficient processing and tenant satisfaction.
• Proficient in written communication, composing emails, and managing literary correspondence with residents to maintain clear and effective communication channels.
• Demonstrated expertise in resident follow-up strategies, successfully promoting renewal campaigns to foster tenant retention.
• Mentored Marketing Assistants, leveraging experience to impart knowledge and skills essential for success in the role.

Eagles South Apartments

• Successfully leased apartments within budget constraints and executed outside marketing initiatives as a results-oriented Marketing Assistant.
• Demonstrated expertise in showcasing properties and efficiently managing leasing paperwork, ensuring smooth transactions and tenant satisfaction.
• Transitioned to an Executive Assistant position, leveraging strong communication, multitasking, and organizational skills honed in the marketing sector.

Bachelor Of Arts - Ba, Psychology

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Welcome Week Leadership Team, Tigerettes and Tiger Hosts, Delta Sigma Theta Sorority, Inc.