Jacob O'Donnell Email & Phone Number

Phoenix, AZ, US

I spearheaded the creation of a new tenant for a residential facility, utilizing Microsoft Business Standard Licensing and leading comprehensive deployments of Intune and 3CX VOIP to enhance device management, security, and communication. I engineered and managed robust email solutions, facilitating a seamless migration from GoDaddy Office 365 Business to.

Experienced in service desk level 1 support, sysadmin tasks, MDM solutions, vendor management, networking, and Active Directory administrations. Proven track record of successfully implementing Intune for iOS devices, PCs, and BYOD, ensuring secure device management and improved productivity. Led the deployment of a centralized inventory management system.

Rochester, Minnesota, US

I served as the primary customer liaison for end users at Mayo Clinic, helping them with moves, adds and change requests to the workstation or home office environment. In this capacity, I worked directly with customers to evaluate needs for new requests for devices, including their preferred configuration, inquiries on products and orders, and/or returns.

US

As the first point of contact, I provided knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance. In this position I created and maintained a supportive, positive environment for customers by asking the right questions, listening.

Richfield, Minnesota, US

As a Best Buy Mobile Lead Sales Consultant I supported the store manager in the day-to-day operation of the store. Partnering with the Store Manager, I trained and coached mobile staff to achieve business goals through execution of the Best Buy Mobile sales philosophy. As a Lead Sales Consultant I provided solutions that created ease and added value.

Minnesota, US

As a Horizontal Construction Engineer my primary duty is a heavy equipment operator. Integral parts of my job include project planning and oversight from start to finish, communicating expectations with civilians and Non-Commissioned Officers and providing feedback. I have also sought out additional training in conflict resolution, survival, emergency.

Bentonville, Arkansas, US

As the leader of the Connections Center my primary duty was to make sure that the customer buying experience was as good as it can be. This included making sure that our customers received the products and services that they need. This was achieved by providing training to Connections Center and Electronics associates on the latest technologies, plans, and.

Bentonville, Arkansas, US

In this role, I supervised all hourly associates, and worked with the backroom supervisors to make sure that merchandise unloading and stocking was completed before the next business day. Working directly with associates, I made sure projects assigned by salaried management were completed in a timely manner while coordinating breaks and assigning area.

While working for the Tony Bachman Group I noticed a need in the market for small business technology consulting, so I created my own business. Here I consult my clients on ways to improve productivity in their workflows. Advising clients on technology purchases I help them save time and therefore money and the headache of choosing a new product. Also, I.

Managed multiple projects for seven member real estate team, including marketing, transaction related documents, and maintaining client relationships. Maintained multiple technological components of operation, including online marketing and communications and personal hardware. Directly oversaw day to day office operations.

Sioux Falls, US

As a Patient Care Technician I provided direct patient care to clients in an inpatient setting on an oncology unit, including assisting with toileting, ambulating, hygiene, and collecting basic assessment data under the supervision of a registered nurse.

Pierre, SD, US

Primary responsibilities included overseeing two interns and coordinating their daily tasks to support legislative work and research for the Senate Democratic Caucus. I was additionally responsible for creating the daily agenda for 7 legislative members, with summaries of bills coming before them for consideration that day. I also helped facilitate.

Shanghai, China, US

My primary function at Shopko was to maintain the stockroom and store receiving and sustain the stores auto-pull and product management system. Other tasks included opening and closing of the store and overall task and time management of the employees under my supervision.

At HSI I worked directly with adults with disabilities. Critical components to my work included assisting the consumer to maintain relationships with friends and family. Assisting the consumer to meet personal and physical needs and selecting and participating in at-home and community recreational activities. Implementing individualized plans to meet to.

Richfield, Minnesota, US

At Best Buy my job was selling computers, mp3 players and cameras. With both face to face and over the phone customer service. Troubleshooting customer issues and solving problems was also a big part. Also some of my duties included facing shelves, stocking and knowledge of software.

Bentonville, Arkansas, US

At Wal-Mart my primary job was selling cameras, prints and customer service. My other duties included selling electronics and zoning. Secondary duties were the repair and maintenance of lab equipment.

Luverne, MN, US

At Myhre Studio my primary job was editing portraits in Adobe Photoshop. My other duties include making proof books and assisting in special event photo shoots. While working there I also would have to field customer questions.

While working at Pamida my primary job was the management of the electronics department. This entailed making sure we were compliant for our high ticket item locking procedure. Also, I made sure that our associates were trained in the services that Pamida offered.

Education record

History Teacher Education

Diploma, General