Jakie-Jae W. Email & Phone Number
Who is Jakie-Jae W.? Overview
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Jakie-Jae W. is listed as Make a choice for today. Live for IT tomorrow. at The Pioneer Group, a with 71 employees, based in Birmingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jakie-Jae W..
Jakie-Jae W. previously worked as IT Support Technician at The Pioneer Group.
Email format at The Pioneer Group
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About Jakie-Jae W.
IT Support Technician with 4+ years' experience providing efficient first and second-line support in Windows environments. With a proven track record of troubleshooting complex user issues, maintaining system uptime, and ensuring customer satisfaction. Proficient in Active Directory, Microsoft 365, and various troubleshooting tools. Results-oriented team player with a strong independent work ethic.
Jakie-Jae W.'s current company
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Jakie-Jae W. work experience
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It Support TechnicianA continuation of the experience listed below.• Provided first and second-line support to over 100 users, resolving 90% of issues on first contact.• Developed and maintained an internal SharePoint intranet, improving information access for staff.• Created an IT Hub on SharePoint, centralising IT resources and streamlining employee self-service.• Managed timely distribution of PC updates, optimising system performance and ensuring 99% compliance within a week.• Proactively identified and resolved technical problems, minimising downtime and enhancing user productivity.• Escalated complex issues to senior technicians, keeping users informed of progress.• Generated regular reports on Helpdesk usage and KPIs.
Colleagues at The Pioneer Group
Other employees you can reach at pioneergroup.org.uk. View company contacts for 71 employees →
Claire Orpwood
Colleague at The Pioneer GroupBirmingham, England, United Kingdom
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IK
Imran Khalifa
Colleague at The Pioneer GroupUnited Kingdom
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Sarah Melaney
Colleague at The Pioneer GroupBirmingham, England, United Kingdom
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PG
Priya Gill
Colleague at The Pioneer GroupRoyal Sutton Coldfield, England, United Kingdom
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AH
Adam Hartwell
Colleague at The Pioneer GroupRoyal Sutton Coldfield, England, United Kingdom
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JF
Jo Fieldhouse
Colleague at The Pioneer GroupTelford, England, United Kingdom
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Tosin Durojaiye
Colleague at The Pioneer GroupBirmingham, England, United Kingdom
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LB
Linton Berridge
Colleague at The Pioneer GroupWest Midlands, England, United Kingdom
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VG
Victoria Gouldney
Colleague at The Pioneer GroupAtherstone, England, United Kingdom
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BF
Beki Fewtrell
Colleague at The Pioneer GroupBirmingham, England, United Kingdom
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Frequently asked questions about Jakie-Jae W.
Quick answers generated from the profile data available on this page.
What company does Jakie-Jae W. work for?
Jakie-Jae W. works for The Pioneer Group.
What is Jakie-Jae W.'s role at The Pioneer Group?
Jakie-Jae W. is listed as Make a choice for today. Live for IT tomorrow. at The Pioneer Group.
Where is Jakie-Jae W. based?
Jakie-Jae W. is based in Birmingham, England, United Kingdom while working with The Pioneer Group.
What companies has Jakie-Jae W. worked for?
Jakie-Jae W. has worked for The Pioneer Group.
Who are Jakie-Jae W.'s colleagues at The Pioneer Group?
Jakie-Jae W.'s colleagues at The Pioneer Group include Claire Orpwood, Imran Khalifa, Sarah Melaney, Priya Gill, and Adam Hartwell.
How can I contact Jakie-Jae W.?
You can use AeroLeads to view verified contact signals for Jakie-Jae W. at The Pioneer Group, including work email, phone, and LinkedIn data when available.
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