Jaki North Email & Phone Number

Canons Ashby, England, United Kingdom

Heritage Conservation

London, England, United Kingdom

Banbury, England, United Kingdom

Pounding the streets

Cape Town Area, South Africa

Claremont, Cape Town

Reading and Teaching the Bible

Holborn, London

• Worked closely with the Project Manager and Reconciliations Team to configure Fiserv's Accurate Reconciliations Software to Metro's business model.Project included:
• Business Analysis (Nostro & Suspense accounts, Cards & ATMs)
• Defining and building data feeds
• Rules building and Workflow to automate matching and reporting.
• System and User Acceptance Testing

Cape Town Area, South Africa

Working with Street People in Claremont (South Africa) for U-turn Homeless Ministry. 50/50 Split of time:Working on 1st Phase (People currently living on the street), to build relationships and assist them where possible to lead better lives. Also working on 2nd Phase (People on the U-turn rehabilitation programme) to train them in the use of MS Word.

London, United Kingdom

• Project Manager, representing Fund Manager requirements for the business, working closely with IT Project Managers and Business Analysts to deliver system and process changes.
• Project Managed the implementation of an “off the shelf” reconciliation system, to replace manual processes, realising a resource saving of one-man day per week.
• Defined and published the “Principles of Data Quality” which was adopted and integrated into the Henderson Project Methodology (Operations and I.T. departments).
• Produced initial process flows, evaluated potential supplier responses to a Request for Proposal (RFP), designed the Data Management Target Operating Model together with Service Level Requirements, and engaged in.

London, United Kingdom

• Line Manager for the Projects Team. The primary contact for inter-departmental projects within the Finance function.
• Implemented the third phase of a Brokerage Receivables systems upgrade by delivering a major change to the functionality, preparing the architecture for the next phased release which enabled direct access by clients.
• Managed a team of five analysts / testers and worked closely with the internal (outsourced) IT department and an offshore development team.

Manchester, United Kingdom

• Lead Analyst on the development of a new product targeting the wholesale petroleum market. Negotiated the requirements and scope of project deliverables with clients and agreeing time-lines for delivery with the.
• Used German language skills to build relationships, to facilitate in meetings and to train client staff in the use of the system.
• Managed the delivery of phased releases of configuration upgrades to a key client, and managed their expectations for delivery.
• Researched and wrote a white paper on the wholesale petroleum market, leading to the definition of an entity model and determination of functional requirements prior to the build of a brand new product.

London, United Kingdom

Full life-cycle Business Analyst / Project Manager responsible for delivering key projects as well as managing new product development and day to day issue resolution.

Manchester, United Kingdom

IT Consultant, working on a variety of projects within the Telecommunications and Media sector.

Manchester, United Kingdom

Designed and created digital artwork for direct mail campaigns.

Bachelor Of Theology (Bth), Theology

Bsc (Hons) It With German, Information Technology, German

Activities and Societies: Basketball ColoursIT with German