Jakob Collison Email & Phone Number

Tempe, AZ, US

Tempe, Arizona, United States

• Led a team of 10-15 associates, ensuring high performance through effective recruitment, training,and ongoing development.
• Consistently exceeded annual sales targets, driving over $1.5 million in retail sales and achievingpersonal sales goals of $30,000 per month.
• Managed financial records and budgets, ensuring compliance with financial protocols and delivering accurate reporting.
• Collaborated with cross-functional teams to align operational goals with financial objectives,enhancing efficiency and reducing costs.
• Provided exceptional customer service, fostering strong relationships with customers and drivingloyalty.

Flagstaff, Arizona, United States

• Financial Operations Management: Processed admission and membership payments using advanced Point of Service management systems, handling transactions of up to $16,000 daily. Facilitated gift shop inventory and.
• Communication and Information Dissemination: Effectively communicated information regarding onsite daily activities and special events, contributing to a seamless visitor experience.
• Educational Outreach: Provided detailed education on astronomical history and current research across all Lowell facilities, enhancing the educational value of the visitor experience.
• Customer Assistance and Inclusivity: Assisted guests with mobility issues and/or physical challenges, ensuring a positive and inclusive experience on campus transportation.

Flagstaff, Arizona, United States

• Strategically Led Daily Business Operations: Oversaw seamless opening and closing procedures for restaurants, optimizing efficiency. Coordinated and optimized delivery operations to ensure timely and cost-effective.
• Financial Stewardship and Accounting Management: Conducted rigorous opening and closing accounting procedures, handling transactions of up to $5,000 daily. Maintained financial integrity through meticulous.
• Supplier Relationship Management: Fostered consistent communication with suppliers on a weekly basis to ensure a streamlined and well-maintained product/food inventory. Negotiated terms and agreements to optimize.
• Dynamic Team Leadership: Managed a team of 10-13 employees, overseeing the entire employee life cycle from recruitment and training to supervision. Implemented effective leadership strategies to cultivate a motivated.
• Customer-Centric Approach: Delivered excellent customer service during phone orders, ensuring customer satisfaction and loyalty. Proactively addressed customer inquiries and concerns, enhancing overall customer.
• Operational Support: Provided hands-on support in order preparation, actively participating in prepping, cooking, and packaging processes. Contributed to the efficiency and quality of order fulfillment, aligning with.

Flagstaff, Arizona, United States

• Customer-Centric Service: Delivered exceptional customer service during both in-person and phone transactions, ensuring positive customer experiences that aligned with business standards.
• Culinary Excellence and Food Safety: Executed food preparation and cooking in adherence to rigorous food safety regulations, maintaining the highest standards of quality and hygiene.
• Financial Accuracy: Processed credit card and cash transactions with precision, demonstrating strong attention to detail in financial operations.
• Logistics and Temperature Control: Executed efficient food deliveries, prioritizing timely service and upholding proper food temperatures during transit to meet business expectations.
• Team Training and Development: Trained and mentored coworkers on food preparation and delivery processes, contributing to a cohesive and skilled team.