Operations Manager
CurrentCombining team-focused leadership, comprehensive operational oversight, and industry best practices to surpass throughput, quality, and profit margin goals for an apparel company generating over $7M in annual revenues.• Instrumental in turning around underperforming productivity and employee utilization metrics by restructuring teams, integrating cross-training programs, and revising workflows across production, warehouse, and customer management divisions. • Dramatically improved quality-related metrics while impacting client satisfaction rates and reducing scrap costs by identifying and resolving issues through root-cause analysis techniques and authoring new quality control protocols. • Acted as Project Manager for 4 equipment implementation projects tasked with expanding production capabilities; collaborated with executive team to perform initial planning, coordinated both vendor staff and internal teams to achieve timeline goals, and hired and trained 7 new team members to support the go-live process. • Rebuilt the inventory management system and created a revised warehouse floor plan that reduced truck intake and pick times for over $3M in materials annually while also decreasing loading times for outbound finished goods. • Hires, trains, and mentors a team of area managers to create autonomous leaders with an acute focus on aligning processes with company objectives, directing 20+ support staff toward achieving goals, and establishing excellence.• Provides in-depth financial and data analysis, evaluates trends, and presents data visualizations to showcase actionable insights across production, supply chain, warehouse, logistics, and sales metrics.