Acting Store ManagerWorked proactively to generate sales.Promoted profitability by maintaining inventory, labor, and operational costs.Responsible for recruiting, hiring and developing a strong team.Strived to maintain the magic of motivation at all times.Marketed the brand and drove traffic in my store.Acted as an ambassador for the brand.Coached team members on the ethics, philosophies and best practices of LUSH.Built staff’s confidence and worked as a team every shift. Key Holder/ Special Operations (In-Store Role)Uphold the various philosophies and morals which the company stand for. Posses product and company knowledge to provide customers with the most excellent experience possible.Financial operations (such as preparing and depositing bank deposits).Preparing store media for auditing purposes. Full comprehension and usage of RMS system.Running the sales floor.Understanding of business drivers, including Secret Shops, and ability to use them as tools for coaching to staff as well as to increase profitability.Understanding of EZ-Labor and payroll budget .

Financial operations (such as preparing and depositing bank deposits).Preparing store media for auditing purposes. Processing merchandise through the computer system.Calculate payroll to see how store success and pay is related to employee hours. Utilized business drivers to positively effect profitibility.Attend manager meetings to discuss and assess store progress.Assist in employee training and in all-store meetings.

As a Temporary Sales Lead I was required to perform all the same tasks as a Sales Associate in addition to:Financial operations (such as preparing and depositing bank deposits).Preparing store media for auditing purposes. Making mathematical calculations to summarize financial progress of the store related to the company and to set goals each day or week. Calculate payroll to see how store success and pay is related to employee hours. Managing employees.Following store progress throughout the day to know how to coach employees or to make educated decisions that will effect progress positively.Receive and process shipment.Attend manager meetings to discuss and assess store weekly progressAssist in employee training and in all-store meetings. As a Sales Associate I was required to:Have impeccable company and product knowledge.Use excellent customer service skills to provide both a knowledgeable/helpful and friendly customer experience.Correctly follow company procedures and guidelines while selling merchandise.Perform accurate transactions as a cashier.And help maintain store quality through restocking merchandise and cleaning to company standard.