Jakob Gustafson Email & Phone Number

Stockholm County, Sweden

Responsible for managing Randstad Professional’s consulting business in Stockholm, overseeing three specialized units within Engineering, Facility Management, and Encoding. My team consists of four talent managers who supervise approximately 150 employees (EW) and 85 full-time equivalents (FTE).Our core priorities include ensuring profitable operations, driving growth, and fostering business development.

Stockholm, Stockholm County, Sweden

Regional Client Manager for Randstad Professional Talent Solutions, facilitating sales activities for our entire service spectrum within professional services, responsible for:- Conducting regional sales activities across Randstad's entire professional service spectrum.- Leading the entire sales process, from identifying prospects to executing new customer visits, strategizing upselling to existing clients, and actively engaging with the market.- Managing pricing, bidding processes, quotations, and contract drafting in alignment with the company's business agreements and pricing strategies.- Managing incoming inquiries from both potential and existing clients.- Cultivating enduring and mutually beneficial customer relationships through the development of customer plans and the establishment of goals.- Focusing on attaining predefined activity and business objectives in line with company objectives.- Staying up with of regional customer needs to effectively anticipate and address both current and future requirements, leveraging expertise in various specialist areas to offer Randstad's comprehensive service suite.- Collaborating with regional managers in proactive efforts aimed at fostering growth and enhancing profitability.

Sales Consultant for Randstad Finance and Randstad Future Talent, responsible for:- Maintaining and expanding our client base, proactively nurture existing relationships while identifying and capitalizing on new business opportunities to ensure sustained growth.- Serving as a Scrum master, facilitating daily scrum meetings optimizing efficiency by delegating and prioritizing tasks effectively. During this time, we successfully reduced meeting duration from 30 to 15 minutes while enhancing quality.- Plan and deliver compelling presentations on strategy and market insights to both clients and prospects, fostering deeper engagement and trust.- Provide and offer expert advice and guidance to clients on talent management and employer brand strategies, aligning their goals with our solutions.- Responsive client service, address and resolve client inquiries and complaints promptly, ensuring exceptional service delivery and satisfaction. Additionally, actively contribute to the continued development of Randstad's Trainee Programme. Plan and execute workshops, both within the program and internally within Randstad Sweden, focusing on personal development, productivity enhancement, and more. This involvement underscores dedication to fostering talent growth and organizational excellence.

Stockholm, Stockholm County, Sweden

Integral part of Randstad’s largest project to date, the creation and implementation of a global CRM-system.In my role as a superuser and implementation specialist, I helped facilitating the implementation nationally as well as personally up-skilling a team of 16 people. Throughout the project, I conducted workshops, provided continuously support to the team, offered improvement suggestions for system enhancements to the global team and served as strategic advisor to the leadership team for the region.

Stockholm, Stockholm, Sverige

Sales and consultant manager for Randstad Future Talent Trainee Programme. Business development as well as working with sales and managing our consultants. Also part of planning as well as executing workshops internally. Core priority to grow our trainee program within Sweden.

Stockholm, Stockholm, Sverige

Sales Consultant/Account ManagerCore priority to generate sales and to develop and maintain strong relationships coupled with strategic planning, forecasts and project management.Fields include finance, technologies and life sciences.

Uppsala Län, Sverige

Part time alongside full time studies. Retail sales, e-commerce, customer service

As manager for the ski school, I was responsible for about 30 people, which included daily operations, product development, coaching, problem solving, communication with staff and customers, as well as person- and weekly meetings.

My position as assistant manager included daily operation of the ski school and its staff, problem solving, planning, booking lessons, contact with guests.

Malung-Sälen, Dalarnas Län, Sverige

Ski and snowboard instructor as well as coach for the internal training program of the organization.

Bachelor'S Degree, Business Administration And Management

Our thesis set out with the purpose of gaining an understanding for how organizational learning occurs, and how the knowledge gained is.

Bachelor Of Arts - Ba, Education

My thesis aimed to contribute to a deeper understanding about what skills are valued by ski instructors and perceived as central in their.