Senior Director Commercial Operations
CurrentConsensus is an digital engagement agency, that empowers people and businesses with an innovative all-in one engagement solution. CONNECT elevates engagement by unifying communication, training, motivation, and meetings in one platform. CONNECT help leadership teams orchestrate engagement for: Sales Enablement, Corporate Communications, Training & Coaching, Meetings & Events. Being based in Denmark in 1992, Consensus is a global company with 55+ employees and representation in both US and UK.Main areas of responsibility: - Commercial Operations & alignment across the organisation- Collaboration with executive leadership to drive strategic initiatives and overall business objectives- Team building, scaling and optimizing for high performance- Product development; liaison between in-house development team and customer feedback- Key Account Management of B2B client portfolio and commercial partnerships (post-sales activities, cross-selling, and upselling)- Stakeholder management and customer support- Business development (Head of Sales) and commercial strategy- Coaching and team management of 5 account leads (Department total 25)- Product development; liaison between in-house development team and clients, creating development/feature specifications