Magsort is a decarbonization company. Our breakthrough technology extracts metals from steel slag and waste-to-energy slag, turning the rest into valuable components for low-CO2 cement.As VP of Customer Development and former CFO (2019-2022) at Magsort Ltd, I fueled our growth from startup to a sustainable scale-up, securing €10M+ in funding. I also set the stage for global expansion through our Indian subsidiary.Our success showcases our team's commitment and expertise in tackling pressing global challenges with innovation.

I provide strategic guidance to help the company build exceptional customer service operations that drive improved customer experience, increased sales, and lower costs. My expertise in business development and customer service from previous assignments enables me to contribute to the team's efforts to scale-up and exceed our customers' expectations. I am proud to be part of a company that is dedicated to delivering outstanding results for our clients.

Strategic management consulting assignments within customer services and outsourcing.

Taika provides a modern easy-to-use cloud solution tool for customer service and sales. It combines the customer contacts and communication from different digital channels to one platform and helps your team to organize their work and serve the customers better.

From an idea we builded Tellybean to become the worlds leading video call service on TVs. I played a key role in negotiating Tellybean's global partnership deals with Sony, LG and Philips. I've been responsible for Tellybean marketing, customer development and finance. Have also had a significant part in raising funds with Investors and Tekes. While modern life separates families - at Tellybean we try to find a way to bring them back together in the living room through life-sized video calls on TV. Award-winning Tellybean is the leading video call service for Smart TVs and set-top boxes in the world. Tellybeans success has been possible by a committed team that has been working with video calling for a long time, and a unique and innovative solution that uses a mobile phone as a wireless webcam for a video call on the TV.

GoExcellent Finland (today Webhelp), become the market leader of contact center services in Finland with over 1.200 employees. I managed to grow the business from 4 M € to 38 M € in turnover while heading the operations in Finland. Closed industry’s biggest outsourcing (2-8 M € annual revenue) deals with top tier telcos and pay-TV companies. Acquired a competing company, Novacall in 2007. Managed successfully the integration of the two companies involving over 400 employees. Delt with union disruptions (over 400 employees going on strike) without losing customer’s trust. Reconstructed the company resulting in improved customer satisfaction, customer satisfaction, and financial results. GoExcellent specialised in customer service outsourcing, business process management and customer experience across a range of digital, social and traditional voice channels.GoExcellent Finland was part of GoExcellent Group employed over 3,000 people in the Nordics with a turnover of approximately 90 million Euros.Since 2016 the company was acquired by global top tier BPO company, Webhelp (www.webhelp.com)

Responsible for business development, finance and administration. Managed a successful financial turnaround. Got promoted to Country Manager autumn 2006. Part of Nordic management team.

Regional CFO, Nordic ManagementExecuted a successful and extensive turnaround and helped turn A Novo Finland profitable in six months. Arranged and managed A Novo Finland exit in 2003.

Finance Manager at fast growing and profitable start-up company Quantec Oy and its subsidiaries. Company sold to WM-data 1999. Achievements: Successful exit. Company acquisition. Outsourced warehouse and procurement function.