Jakša Macanović Email and Phone Number
I am a home-based Customer Support Agent with 9 years of experience on-site and remote. I am looking for new experiences and ways to use my knowledge of computer skills and my experience in the field of Customer Support for the benefit of the company I work for. My curious nature and willingness to learn new things can be of great benefit for anyone who employs my services.
Perunis Gmbh
View- Website:
- perunis.ch
- Employees:
- 2
-
Customer Service RepresentativePerunis Gmbh Jan 2024 - PresentBosnia And HerzegovinaCustomer support (inbound and outbound) on different projects and resolving tickets (E-Mail). Managing a large volume of incoming and outgoing calls and gathering high quality leads, as well as direct sale of the service and product that we are offering.
-
Pc TechnicianAuto Servis "Vule" Nov 2020 - PresentBijeljina, Serb Republic, Bosnia And HerzegovinaEquipment maintenance - Hardware and software. Working with different programs for car diagnostic and setting them up for use. Maintaining the equipment (Computers and laptops).
-
Customer Service RepresentativeMplus Bosnia & Herzegovina Oct 2023 - Dec 2023Bosnia And HerzegovinaCustomer support (inbound and outbound), as well as resolving tickets (Chat and E-Mail). Managing a large volume of incoming tickets and resolving them within a short period of time. Client account verification (Chat and outbound). -
Call AgentFonfon Oct 2022 - Oct 2023Bosnia And HerzegovinaHigh-quality lead generation (inbound and outbound) for different services and products.
-
Team Leader And Call AgentCall Point D.O.O. Jun 2023 - Aug 2023Bijeljina, Serb Republic, Bosnia And HerzegovinaHigh-quality lead generation (inbound and outbound) for different services and products. Team management and employee training, as well as recruiting of new employees.
-
Call AgentTermino24 Aug 2018 - Aug 2020Bosnia And HerzegovinaHigh-quality lead generation (inbound and outbound) for different services and products.
-
Customer Service RepresentativeDeluxe Cc Feb 2018 - Jul 2018Banja Luka, Serb Republic, Bosnia And HerzegovinaQuick and efficient handling of customer issues, aiming for first-contact resolution whenever possible, as well as managing and resolving customer complaints to maintain a positive brand image. Monitoring key performance indicators (KPIs) like response times, customer satisfaction scores, and resolution rates to gauge service quality. -
Call AgentProfitline D.O.O Feb 2016 - May 2016Bijeljina, Serb Republic, Bosnia And HerzegovinaCustomer adviser for Swiss health insurance companies (inbound and outbound), as well as high quality lead generation.
-
Customer SupportInfo Call D.O.O May 2015 - Oct 2015Bijeljina, Serb Republic, Bosnia And HerzegovinaCustomer adviser for Swiss health insurance companies (inbound and outbound), as well as high quality lead generation.
-
Warehouse WorkerPhoenix Pharma D.O.O Jul 2014 - Aug 2014Bijeljina, Serb Republic, Bosnia And HerzegovinaWorking with warehouse equipment and declaration of medicines, as well as monitoring the shelf life of medicines.
Jakša Macanović Education Details
-
German Language And Literature -
Univerzitet U Banjoj LuciGerman Language And Literature -
Ju Gimnazija "Filip Višnjić" BijeljinaSociolinguistic Course
Frequently Asked Questions about Jakša Macanović
What company does Jakša Macanović work for?
Jakša Macanović works for Perunis Gmbh
What is Jakša Macanović's role at the current company?
Jakša Macanović's current role is Customer Service Representative and PC Technician.
What schools did Jakša Macanović attend?
Jakša Macanović attended Univerzitet U Novom Sadu, Univerzitet U Banjoj Luci, Ju Gimnazija "filip Višnjić" Bijeljina.
Who are Jakša Macanović's colleagues?
Jakša Macanović's colleagues are Mladen Kunarac.
Not the Jakša Macanović you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial