•Enroll clientele using inbound and outbound recruitment methods.•Conducted quality wellness evaluation by collecting BMI, lifestyle and nutritional habits, and SES.•Develop a client-centered nutrition program based on information gathered during wellness evaluation.•Document, track, and maintain all client related encounters in electronic record.•Regularly communicate and follow-up with clients to ensure proposed goals are being met.

• Develop 12-week nutrition and weight management curriculum for children (ages 4-19).• Provide pediatric obesity education services in an individualized, group, and telehealth setting. • Assist clients in developing treatment plan goals by addressing areas of need.• Assess clients, evaluate client progress, and determine case closures.• Schedule and conduct interviews, review application materials, and assist in the admissions decision-making process for prospective clients and department staff. • Document all client encounters and contracts and submit billing documentation as appropriate.• Maintain and report applicable statistics regarding programs and client services.• Reformed marketing and outreach strategies to increase stakeholder investment and engagement. • Collaborated with team to restructure and develop client eligibility, enrollment, and intake format. • Ensure compliance with all health care regulations, including HIPAA and OSHA.

• Identified and maintained community partner contacts to exceed the organizations’ financial goals. • Developed captivating and well-written proposals representing CHAMPS to potential sponsors.• Secured new sponsors, entertainment, and volunteers for 2018 Health Summit based on non-profit guidelines and contractual agreements. • Organized mobile health screenings and community health related events. • Interviewed and supervised interns, volunteers, and outreach team.• Conducted qualitative and quantitative evaluation research analyzing the awareness, behavior, and outcome of prostate cancer in African-American men in Atlanta, GA compared to the United States, to evaluate the effectiveness of CHAMPS programs.

• Researched and analyzed GACSB key performance indicators to determine effectiveness and propose ideal improvements.• Analyzed suicide prevention methods and involuntary commitment laws throughout the country to propose and apply to GACSB. • Examined past and present state laws concerning mental health in the United States for local and state amendment proposal.• Collaborated with legislators and lobbyist at state Capitol to prepare for upcoming law amendments.• Researched and restructured GACSB regional mapping and legislator communication information to enhance effectiveness of community access.

• Acknowledging and resolving customer complaints.• Promoted to position after consistently exceeding daily sales quota.• Trained 22 staff to perform high-volume sales transactions and account renewal.• Led regional department inventory evaluation.

• Oversaw 1.2 million dollar federally funded grant comprised of 8 contractors throughout the state of Virginia.• Organized individual and group meetings with 30+ employees to assess their progress and congratulate them on their successes.• Ensured timely submission of documentation for deliverables and funding.• Performed report audits to ensure expenditure deliverables met contract agreement.• Designed grant expenditure reports and progress reports to communicate results to appropriate employees and managers.• Reviewed monthly and quarterly expenditure invoices for payment processing through appropriate department.

• Administered grant required NOMs assessment to 35+ substance abuse and mental health patients per day.• Aided in NOMs research, data evaluation, and analysis using REDCap.• Collaborated closely with department supervisor on National Council proposal. Proposal was approved for renewal.• Data entry for 100+ patients per day using ProFiler.• Contacted 50+ patients per day for appointment reminder and scheduled.• Organized insurance verification and education classes for clients.• Conducted NOMs data evaluation and analysis using REDCap to determine the necessity for client treatment revisions. • Collaborated with head department on their National Council proposal by researching the outcomes and effects of children who are diagnosed with behavioral health disorder. This proposal was eventually granted for approval. • Collected and updated 50-100 clients’ medical records per day using ProFiler.

•Researched and uploaded relevant content to increase social media awareness for followers•Helped company attain their highest media traffic rating to date (maximum level of 1,000+ persons)•Updated monthly agendas as needed for entire state of Virginia •Coordinated, setup, and led health fairs and presentations•Volunteer recruitment for all events

• Oversaw and trained employees to meet monthly troubleshoot quota.• Diagnosed 50+ problems with operating systems and hardware.• Provided support for technician and presentation speakers.