Jason Jackson Email & Phone Number

Pleasanton, California, Us

Pleasanton, California, Us

Pleasanton, California, Us

St. Louis, Mo, Us

After my promotion from Lead Developer to Director of Development, I led a successful ground-up rewrite of Intelliteach's core ticketing system as a single-page application using modern web technologies, introducing new functionality, including ITIL features, while retaining 100% compatibility with the existing application and its mature data model.I managed feature delivery schedules, and worked closely with internal and external stakeholders to plan our roadmap. I directed internal development staff as well as acting as the primary liaison for an external development team located in India and other contractors, and was responsible for the quality and correctness of all deliverables.I continued to act as the application's primary technical architect.Technologies utilized included SQL Server, C#, ASP.NET, JavaScript, and Ext JS.

St. Louis, Mo, Us

Lead developer for an industry-leading service desk company, responsible for implementation and delivery of client-facing and internally-used software. Promoted to department director, while retaining software development responsibilities.Architect and lead developer of a high-volume, web-based SaaS support ticket tracking system currently serving over 160 client law firms with over 135,000 end users in over 40 countries. Integration with ACD phone systems and external enterprise systems is supported though web services.Primary database architect and DBA. I gained extensive experience in SQL Server maintenance and optimization, across a number of versions (2000, 2005, 2008, 2008 R2, 2012). Worked with VMware ESXi.

Denver, Colorado, Us

Cofounder and lead developer for a web and application development company. Responsible for hiring decisions and overseeing the work of other developers, while continuing to personally produce code daily. Handled client relations and project management on several projects. Architect and lead developer on a wide variety of projects.Technologies used included PHP and MySQL (LAMP stack); ASP.NET, IIS, and SQL Server; and C# + Windows Forms.

Lead developer and development manager for a small web-focused custom softwaredevelopment company. Managed, architected, implemented, and deployed several projects, directing other team members as needed (10-12 developers). Interfaced with clients to assess their needs, manage expectations, and ensure on-time delivery of solutions. Clients included Pepsi, Sony, Microsoft, and First Data.Primary developer of in-house PHP framework and MySQL/T-SQL database abstraction layer used on dozens of sites, saving tens of thousands of dollars in development, QA and testing costs.Technologies used for web development included PHP and MySQL (LAMP stack), ASP, IIS, and SQL Server. Rich client development in C# with Windows Forms, and Java with the Swing toolkit.

Implemented various custom development projects, including cross-platform ANSI C and STL C++ server applications, MFC C++ Windows applications, Java applets and applications, PHP and dynamic HTML websites.Lead developer of an advanced DHTML sales-tracking web application. Early use of what would later be called Ajax and SPA architecture, using PHP server-side APIs.Core developer of a Java port of the company's flagship product: a customizable parts catalog and management system, with exploded diagrams, custom part-number parsing, and extensive search capabilities. Deployable via in‑browser applet or as a standalone desktop application. Clients included Caterpillar, Rheem, and Modine.