Jakub Mlotkowski

Jakub Mlotkowski Email and Phone Number

Recruiter & Headhunter @ ARES Recruiting GmbH | Leading Medical Device Recruitment @ ARES Recruiting GmbH
Neu-Ulm, BY, DE
Jakub Mlotkowski's Location
Neu Ulm, Bavaria, Germany, Germany
Jakub Mlotkowski's Contact Details

Jakub Mlotkowski work email

Jakub Mlotkowski personal email

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About Jakub Mlotkowski

WHY SHOULD YOU APPLY FOR A JOB THROUGH ARES RECRUITING?You can trust us, not only because of our discretion and secrecy but also because we think that in times of lack of qualified personnel the access to qualified applicants is the highest good for a personnel consultancy.On behalf of our corporate clients we have many interesting vacancies – also media sheltered positions. Due to year long cooperation we know the jobs and our customers’ requirements. REACH YOUR GOALS WITH ARES RECRUITING!If you are looking for a professional challenge with your individual profile, qualification and your ideas about your personal career, we are looking forward to meeting you. We will find out about your skills and abilities in an in-depth conversation and will find the right match for you.The ARES Recruiting team highly values the following aspects when cooperating with you:a fair and respectful cooperationcommunication on equal termsan exchange of ideas on a regular basis with regard to your application processingabsolute transparencyMake use of our knowledge and our valuable network for you to springboard into your career. During the application processing, you will receive a contract directly from the company while we act as a mediator in the background.Our goal is to accompany you through the whole application processing as a reputable and professional guide – even after having placed you with a firm. QUICK AND EASY …You can apply by using our registration form or you can learn more about current vacancies in our job market section.Please contact us! We are looking forward to meeting you and also offer you consultation in a meeting!

Jakub Mlotkowski's Current Company Details
ARES Recruiting GmbH

Ares Recruiting Gmbh

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Recruiter & Headhunter @ ARES Recruiting GmbH | Leading Medical Device Recruitment
Neu-Ulm, BY, DE
Employees:
7
Jakub Mlotkowski Work Experience Details
  • Ares Recruiting Gmbh
    Ares Recruiting Gmbh
    Neu-Ulm, By, De
  • Ares Recruiting Gmbh
    Executive Account Manager
    Ares Recruiting Gmbh Aug 2023 - Present
    Neu-Ulm , Bayern, De
    ARES Recruiting GmbH personnel consultancy lead by the owner and headquartered in the heart of the city Ulm, Germany.We are mainly focused on finding vacancies for sales and marketing positions in the field of life sciences and especially in the medical device technology sector.The reason for our setting up in Ulm is not least the Tuttlinger region as the German cluster of medical technology with over 400 companies operating in the area of life sciences.
  • Jameda Gmbh
    Team Lead - Customer Success
    Jameda Gmbh Feb 2023 - Aug 2023
    München, Bayern, De
    Coaching and guiding a Team of Customer Success Managers, installing a performance-driven culture rooted in top-notch support and act as customer advocateCollaboration with diverse teams like Sales, Product and Marketing to create a seamless customer journey.Ambassador for customers, using their feedback to enrich our product development processCrafting metrics for customer success, tracking and improving performance for optimum resultsDesigning comprehensive customer success, training, and advocacy programs to boost product adoptionDeveloping strategies for customer success, training, and advocacy to drive product adoption
  • Virtana Corp.
    Director, Customer Success
    Virtana Corp. Apr 2022 - Dec 2022
    Palo Alto, California, Us
    •Setting up the overall vision and plan for the Customer Success team with focus on Virtana Platformproduct adoption, customer value realization and growth through retention, renewal andexpansion• Defining and continuously improving the Virtana Platform customer journey. Creating and drivingprograms to improve the customer engagement models and ensure best in class customerexperience from onboarding through renewal• Developing Customer Success & Renewals processes, best practices andinitiatives to help customers achieve desired business outcomes, secure renewals and reducechurn• Monitoring and reporting key metrics to measure the performance of the CS team and customerhealth – NRR, renewal rate, customer churn, product usage and adoption, NPS, ROI• Working closely with the sales management and Regional Directors to align on account strategies,renewal forecasting, coverage plans, and account opportunities/risks in order to meet andexceed renewal and retention targets• Collaborating with Success Services, Strategic Support, and Sales teams to maintain a cadencewith the existing Virtual Wisdom customer base to deliver value and secure maintenance andsubscription renewals• Collaborating cross functionally with Product, Marketing and Engineering peer leaders to establishbest practices, foster knowledge sharing & skills development across the organization anddeveloping a companywide culture of Customer Success
  • Microstrategy
    Senior Manager, Customer Success - International
    Microstrategy Jan 2019 - Mar 2022
    Tysons Corner, Va, Us
    Leading the Customer Success department covering Europe, Asia, Australia and Africa(EMEA / APAC) at the leading provider of business intelligence, mobile software, and cloud-based services• Fully responsible for annual license and contracts renewal for customers in EMEA andAPAC• Built up customers success team in Japan, South Korea and Australia• Maintaining high levels of customer engagement with a focus on customer satisfaction and loyalty,increasing adoption, ensuring retention and satisfaction• Establishing a trusted/strategic advisory relationship with clients and driving continued value of products and services• Working with clients to establish critical goals or other key performance indicators• Advocate customer needs/issues cross-departmentally, managing customer escalations and identifying and/or developing up-sell opportunities• Proactively spotting and correcting any issues that could affect customer satisfaction or retention• Collaborating with Sales Account Management and executives to identify areas of solution expansionand adoption opportunities
  • Microstrategy
    Manager, Customer Success - Emea & Apac
    Microstrategy Oct 2017 - Jan 2019
    Tysons Corner, Va, Us
  • Microstrategy
    Senior Customer Success Manager - Emea
    Microstrategy Apr 2017 - Oct 2017
    Tysons Corner, Va, Us
  • Microstrategy
    Customer Success Manager - Germany, Austria, Switzerland
    Microstrategy Feb 2016 - Apr 2017
    Tysons Corner, Va, Us
  • Polish-German Chamber Of Industry And Commerce
    Economic Advisor
    Polish-German Chamber Of Industry And Commerce Apr 2014 - Aug 2015
    • Representation of the Chamber on conferences and business meetings• Public relations, publishing articles for the German and Polish press• Branch/industry analysis and presentations• Business Partner Search in Poland for German companies• Personal assistance of the Chamber’s managing director• Project Management BPS „Start to Bavaria“: Searching for investors and business partners from Bavaria for Polish start-ups
  • City-Home - Wohnen Auf Zeit
    Customer Service Representative
    City-Home - Wohnen Auf Zeit May 2011 - Mar 2014
    • Supervision of national and international private and corporate customers in finding accommodation• Supervision of room and apartment providers• Preparation of rental agreements• Planning of individual viewings, photo appointments, sightseeing tours of the apartments, handing over and returns of apartments• General office work, processing incoming e-mails, faxes and the mail, filing of contracts and protocols
  • German Red Cross
    Part-Time Teacher And Team Leader
    German Red Cross Sep 2009 - Apr 2011
    • Teaching and organization of daily lessons for students in several schools• Group management of teachers in two schools in Mainz: administration of the working hours, receivingand integrating new colleagues, compiling accounts and other records• Link between the German Red Cross and school authorities, feedback implementation and providingproblem-solving.

Jakub Mlotkowski Education Details

  • Johannes Gutenberg University Mainz
    Johannes Gutenberg University Mainz
    Nauki Polityczne I Państwa

Frequently Asked Questions about Jakub Mlotkowski

What company does Jakub Mlotkowski work for?

Jakub Mlotkowski works for Ares Recruiting Gmbh

What is Jakub Mlotkowski's role at the current company?

Jakub Mlotkowski's current role is Recruiter & Headhunter @ ARES Recruiting GmbH | Leading Medical Device Recruitment.

What is Jakub Mlotkowski's email address?

Jakub Mlotkowski's email address is ja****@****ana.com

What schools did Jakub Mlotkowski attend?

Jakub Mlotkowski attended Johannes Gutenberg University Mainz.

Who are Jakub Mlotkowski's colleagues?

Jakub Mlotkowski's colleagues are Geraldine Götz, Morsal Dezham.

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