- Coordinating learning, knowledge management and web development related projects (Scrum, Kanban, Waterfall)- Managing project documentation (Jira)- Maintaining relationships with internal stakeholders- Consulting process owners on the educational value of training materials and suggesting potential improvements- Supporting governance processes

- Designing and developing eLearning training programmes- Managing eLearning and web-development projects

- Coordinating and controlling the workflow of the eLearning/LMS Technical Support teams- Conducting quality assurance checks on the communication generated by the team members and providing feedback if needed- Preparing and analysing weekly and monthly performance reports- Providing support in the field of learning-related reporting enquiries- Providing procedural and technical assistance to Program Managers in the eLearning/eTest area- Negotiating the terms, setting schedules and estimating resources required for strategic, learning-related projects- Managing of the implementation of eLearning content into the learning management system for internal clients from divisions and regions across the globe- Creating and managing online and offline assessments- Maintaining the content banks of wealth management related certification exams for global clients- Managing and execution of certification content updates- Assessing the learning value of eLearning modules in the content development phase- Providing feedback and advice on the methods to improve the learning experience and effectiveness

- Providing HR related advice to UK based HR partners and employees of two leading companies of the energy industry (phone, chat, email, service requests)- Maintaining and managing the knowledge base in the area of payroll (taxation, deductions, bonuses, timelines, general policies)- Conducting induction trainings on the use of the SAP database for HR Departments

- Providing technical support to the employees of one of the leading medical equipment manufacturing companies across the globe