Jakub Witkowski Email & Phone Number

Poznań, Woj. Wielkopolskie, Polska

-Developing comprehensive training materials for end users-Creating and maintaining detailed business process documentation-Managing and executing policy data migration to Salesforce-Collaborating with stakeholders and colleagues across multiple continents-Cultivating strong relationships and effectively managing stakeholder expectations-Collaborating on the creation of offer presentations for potential clients-Involvement in creating training initiative to enhancing employees skills and monitoring their progress

Poznań, Woj. Wielkopolskie, Polska

-Collaborating with key stakeholders to gather and refine business and process requirements,-Creating and maintaining comprehensive project documentation in Confluence-Developing advanced SQL queries for extracting and analyzing insurance data-Utilizing advanced Excel functionalities, including Power Pivot and Power Query-Leveraging Python’s NumPy and Pandas libraries to streamline data analysis processes-Creating compelling data visualizations using Matplotlib in Python-Strong understanding and application of Scrum-Applying BPMN notation for modeling and optimizing business processes-Building and maintaining strong client relationships

Brodnica, Woj. Kujawsko-Pomorskie, Polska

-Managed the ticketing system,-Configured computers operating system and HYDRA production software,-Diagnosed and resolved technical issues for end users,-Created user accounts and added computers to Active Directory,-Utilized remote support tools, including DameWare, TeamViewer, and Remote Desktop,-Configured BIOS settings,-Handled printer setup and troubleshooting

Powiat Brodnicki, Woj. Kujawsko-Pomorskie, Polska

-Gained comprehensive understanding of the IT department's operations within a manufacturing environment,-Provided technical support to users,-Familiarized with the company's network infrastructure and distribution points,-Managed the maintenance and troubleshooting of peripheral devices

Master'S Degree, Management

Specialization: Modern Business Services Management

Bachelor'S Degree, Computer Science And Econometrics

Specialization: Business Analytics