Jal Patel Email & Phone Number

Greater Toronto Area, Canada

• Resolved customer queries and educated them on diverse dairy and frozen products, enhancing their understanding.
• Drove sales through communication and product knowledge, contributing to revenue growth.
• Demonstrated excellence in query resolution and customer service.

Gandhinagar, Gujarat, India

• Improved the performance of Grafana dashboards through optimization techniques, enhancing overall system efficiency.
• Integrated Prometheus with existing infrastructure, boosting system monitoring capabilities and enabling efficient metric collection and analysis for proactive issue resolution.
• Collaborated on designing and implementing a scalable and reliable monitoring framework using Grafana and Prometheus, ensuring effective visibility and alerting mechanisms for critical systems.
• Learned advanced performance optimization techniques and best practices in system monitoring and infrastructure scalability.

Ahmedabad, Gujarat, India

• Worked on the development and enhancement of web content, focusing on improving user experience and functionality across multiple shopping sites using Python.
• Utilized content management systems (CMS) to create and update web pages, ensuring content accuracy and relevance.
• Implemented SEO best practices to improve search engine rankings and enhance website visibility.
• Assisted in the development of a COVID prediction application, integrating web interfaces for seamless data collection and user interaction.
• Collaborated with a team to apply responsive web design principles, improving accessibility and usability across various devices.
• Gained hands-on experience with web development tools and techniques, including frontend and backend technologies.

Ahmedabad, Gujarat, India

• Assisted in teaching courses such as Programming in C Language, Object-Oriented Programming with C++, and Introduction to Internet and HTML Scripting.
• Supported students with individual coursework and lab assignments, helping them to understand complex programming concepts and improve their coding skills.
• Developed and facilitated interactive learning sessions and study groups, promoting a collaborative and inclusive educational environment.
• Utilized Discord to create an engaging online community for students, fostering discussions and knowledge sharing about algorithms, data structures, and web development.
• Enhanced my own understanding of programming languages and web technologies, and improved my communication and mentoring skills through regular interaction with students and faculty.

Ahmedabad, Gujarat, India

• Developed firmware for robotics projects, focusing on Arduino and ATmega microcontrollers to enhance the functionality and control of various robotic components.
• Programmed ESP8266 for wireless communication and integration with robotic systems, enabling remote control and data collection.
• Conducted research on various microcontrollers and communication protocols, contributing to the selection of appropriate hardware for different robotics projects.
• Assembled and programmed a line-following robot, utilizing sensors and actuators to achieve precise movement and navigation.
• Configured and optimized various robotic components, including omni wheels, mecanum wheels, and actuators, to improve performance and reliability.
• Collaborated with team members to design and implement innovative solutions for robotics challenges, enhancing problem-solving and teamwork skills.

Postgraduate Certification, Cloud Architecture And Administration

Bachelor Of Engineering - Be, Information Technology