Jal Wilson Email & Phone Number

Experienced IT Professional with 13 years of diverse industry experience in Managed Service Provider (MSP) and Mining sectors. Skilled in IT service delivery, team collaboration, and managing geographically dispersed locations. Proficient in a wide range of technologies, including Microsoft server management, Kaspersky Antivirus, Office 365 administration, Virtualisation (VMWare), Exchange server administration, and Backup systems.Throughout my career, I have consistently delivered exceptional IT services, ensuring smooth operations and efficient problem resolution. My experience in the MSP industry has equipped me with a comprehensive understanding of managing complex IT environments and meeting client expectations within stringent deadlines. I have successfully collaborated with diverse teams, both on-site and remote, effectively coordinating efforts to achieve shared goals.In the realm of Microsoft server management, I have implemented and maintained server infrastructures, ensuring high availability, security, and optimal performance. With my expertise in Kaspersky Antivirus and Office 365 administration, I have efficiently managed and protected critical systems and data, mitigating risks and ensuring compliance.Virtualisation, particularly VMWare, where I have designed and implemented virtual infrastructure, enabling efficient resource allocation and scalability. Additionally, my proficiency in Exchange server administration has allowed me to manage email communication systems effectively, ensuring uninterrupted business operations and seamless collaboration.I possess a strong understanding of backup systems, having implemented reliable data backup strategies to safeguard crucial information against potential risks. This includes designing backup solutions, conducting routine tests, and swiftly recovering data when needed.As a dedicated IT professional, I strive to stay updated with emerging technologies and industry best practices. I am a proactive problem solver, capable of analyzing complex issues and devising innovative solutions. My strong interpersonal and communication skills enable me to collaborate effectively with stakeholders at all levels, including clients, team members, and management.I am passionate about leveraging my expertise and experience to drive technology-driven business success

• 

  North Metropolitan Tafe

  It