Jalah J. Email & Phone Number

Chapel Hill, Nc, Us

Garner, Nc, Us

Raleigh, North Carolina, United States

- Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time.- Manage meetings, schedules, and deadlines associated with compliance documentation.- Collaborate with clinical managers, nurses, aides, and doctor's offices to help the medical team assess and treat patient issues.

- Created detailed training and instruction manuals for new employees regarding policies, procedures, and protocols to ensure effective employee compliance.- Managed all aspects of staff management, including payroll, scheduling, and preparing employee assignments for over 20 staff members.- Implemented new digital platforms to automate as much as possible, reducing time for HR tasks and improving record accuracy for clients and caregivers.

Raleigh, North Carolina, United States

- Assist with company website design.- Establish client relationships by providing excellent service and promptly responding to their needs.- Authored training manual, policies and procedures, and employee handbook.- Responsible for streamlining communication between employees, managers, and clients.

- Use keywords and SEO knowledge to strengthen customers' rank.- Proofread emails, blog articles, marketing copy, and website content - upwards of 15 proofs daily.- Balance multiple tasks and projects for multiple clients.

- Reviewed all digital and social media communication materials, ensuring adherence to grammatical standards, creative tone of voice, and brand standards.- Lead rebranding efforts on client websites, producing copy for all pages and working with the SEO team to optimize content for search engines.- Produce, edit, and proofread up to 25 blog posts weekly for five clients, writing original content and carefully choosing SEO keywords for each blog post.

- Wrote copy for web mediums and designed social media content for Facebook, Instagram, and LinkedIn, including updates and posts highlighting various company initiatives.- Managed a community of 400+ members with weekly focused content to inspire conversation and driveproduct trials.- Analyzed and evaluated campaign effectiveness, including click rates and customer engagement metrics, to determine areas of success and improvement.

Raleigh, North Carolina

- Created PowerPoint decks for target research, outlining competitive strategies and data analysis for senior management.- Collected and compiled email marketing metrics for several CBC subsidiaries, including open email rates, click rates and customer engagement rates generated by each email.

- Created and published effective and engaging content targeted at relevant consumer interests and addressed specific pain points resulting in increased inquiries and sales interests.- Planned, executed, and managed a 50+ post content calendar for the blog, developing long-form content (white papers, case studies), sales collateral materials, and social media content.

Cary, North Carolina

- Performed site-wide audit of over 150 content pieces to assess if content aligned with customer needs and organizational goals.- Created copy, design assets, and strategy for digital marketing campaigns.- Conducted evaluations of live webinars using surveys and assessments and made recommendations for improvements.

Kannapolis, Nc

Bachelor'S Degree, Marketing

Activities and Societies: American Marketing Association, Sports Marketing, Film Studies

Bachelor Of Science (Bs), Marketing, Junior

Activities and Societies: Women Entering Business (WEB) Integrated Marketing Communications• Fulfilled a requirement for International.