Jalaj Tailor Email and Phone Number
Self-motivated, confident, innovative, energetic and logical person with broad outlook in life. Excellent relation with people I worked with or the people I worked for. I believe in continuous improvement and augmentation of my skills and knowledge.Dynamic, decisive, and operationally focused management style combined with the ability to lead by example in motivating top-performing and efficient teams focused on achieving objectives in a collaborative and collegial work environment.Workforce Management build, implementation, invoicing, reporting and intraday management experience.• An effective communicator and presenter with excellent analytical, problem solving skills and enhanced decision-making capabilities.• Proven ability to work with and influence individuals at all levels of the organization.• Skill and effectiveness as a relationship builder with the capacity to effectively facilitate change within an organization with measurable results in cost savings and customer satisfaction.• Provide Performance analysis intraday on resource management and KPI Delivery.
Bill Gosling Outsourcing
View- Website:
- billgosling.com
- Employees:
- 848
-
Management Information System ExecutiveBill Gosling Outsourcing Jan 2024 - PresentJaipur, Rajasthan, India -
Management Information System ExecutiveTeleperformance Nov 2022 - Jan 2024Jaipur, Rajasthan, IndiaSharing daily, weekly and monthly reports. Sharing revenue report, agent, supervisor and managerial scorecards. Analyzing leakage to support and help business at critical points. Preparing KPI dashboards on daily basis. Working varied hours to meet seasonal and business needs. Managing escalation through communication and helpful interaction. -
Workforce Management AnalystMattsenkumar Llc Apr 2022 - Nov 2022Gurugram, Haryana, IndiaShare hourly, daily, weekly and monthly reports. Prepare billing reports, production matrics, agent scorecard and WBR and Guiding RTA's with real time challenges. -
Management Information System ExecutiveTeleperformance Sep 2021 - Apr 2022Jaipur, Rajasthan, IndiaMy responsibility was that share hourly, daily, weekly and monthly reports and dashboard to clients and Ops. Prapare agent and TL's scorecard. Manpower Planning, Aux leakage to manage billing, People Management, Roster preparation, Prepare ODW variance and share with ops on weekly basis to avoid loss. Guiding RTA's with real time challenges. -
Customer Service SpecialistTeleperformance Sep 2019 - Sep 2021Jaipur, Rajasthan, IndiaAs a Technical support executive I have worked with different different LOB's i.e. Inbound, Outbound, Chat, Escalations. Responsible to deliver best customer experience to enhance the after sales service quality and customer loyalty for brand.
Jalaj Tailor Education Details
Frequently Asked Questions about Jalaj Tailor
What company does Jalaj Tailor work for?
Jalaj Tailor works for Bill Gosling Outsourcing
What is Jalaj Tailor's role at the current company?
Jalaj Tailor's current role is MIS at Bill Gosling Outsourcing.
What schools did Jalaj Tailor attend?
Jalaj Tailor attended Poddar International College, Jaipur.
Who are Jalaj Tailor's colleagues?
Jalaj Tailor's colleagues are Shalin Shah, Andres Umaña, Shreya Patel, Stephanie Low, Mandeep Singh, Amir Alinaghian, David Gutierrez.
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