Jalaj Gupta Email & Phone Number

As an experienced technology leader, I have a strong track record of leading digital business transformations in Financial Services and retail. * My expertise lies in Solution Design, Scaled Agile Methodologies, Engineering best practices, Product and innovation mindset, Global Delivery, and People Management.* Notable projects I have worked on include (Client Names protected by NDA):- Enterprise Architecture: Implemented an enterprise architecture framework for a Middle Eastern Finance giant, aligning business goals and IT strategies.- Digital Transformation for an Indian NBFC: Oversaw a comprehensive digital transformation initiative for a large Indian Non-Banking Financial Company, covering strategy definition, maturity assessment, architecture evaluation, and data warehousing.- Robotic Process Automation (RPA) Implementations: Successfully delivered RPA implementations across France, UK, and Germany, driving operational efficiency in various industries.- Functional Design and Solution Architecture: Designed and implemented a secure and seamless account switcher functionality for a financial institution, improving the customer experience during account switching.- Application Maintenance and Operations Management: Managed critical payments and core banking applications, ensuring high availability, stability, and performance in fast-paced financial environments.- Payments Platform Design: Designed a robust payments platform for a leading UK Financial building society, optimizing processes and enhancing customer satisfaction.*** My key skills include RPA, Machine Learning, Agile Project Management, Stakeholder Management, Data Analytics, Software Architecture, and Process Improvement.*** Technologies I am proficient in include RPA Tools (UIPath, Automation Anywhere, Blue Prism), Languages (C, C#, VB.NET), Operating Systems (Windows, Linux), Scripting (PowerShell, XML), Databases (MS SQL Server), 3rd Party Software (Service Now, CC Remedy, Splunk, AppDynamics, MS Office Suite, Dynatrace), Server Technology (MS BizTalk), IDE/Tools (Visual Studio, VS Code), Business Intelligence (SSIS, QlikView, Tableau, Power BI), Architecture Tools (Archimate, UML), and Project Management (MS Planner, JIRA, Trello).*** Functional exposure within the Financial Services sector includes UK Banking Payments (Faster Payments, BACS, IPSL Cheque Clearing, CHAPS, Swift, SEPA, Cards), 7-day Account Switching, Mobile Payments, Payments Service Directives, CoP - Confirmation of Payee, and Lending Management Systems.