Jalayne Bennett-Conway, Ma, Sphr, Shrm-Scp Email & Phone Number

Houston, Tx, Us

Irving, Texas, Us

• Lead a lean Employee Relations team supporting a growing organization with over 18,000 employees, ensuring compliance with policies and practices. • Conduct high-stakes investigations of internal and external complaints, collaborating with internal counsel for appropriate actions.• Mitigate risk through strategic ER consultations and compliance with regulatory guidelines.

Irving, Texas, Us

Providing Employee Relations support to The US Oncology Network with more than 18,000 employees.Provides leadership for staff along with development to ensure the Employee Relations department is supporting stakeholders with guidance on employee relation matters consistent with policies, procedures, and employment regulations.

Irving, Texas, Us

Consulted with HR practitioners and managers on the impact of employee issues and how to pro-actively respond and properly handle employee relations matters.Responsible for managing ER hotline calls and reviewing all involuntary terminations with HR practitioners prior to termination ensuring appropriate actions and documentation along with mitigation of risk and escalations.Responsibilities include the mitigation of risk through investigation of ER matters, consultations with managers and HR Practitioners, and focusing on compliance with regulatory guidelines, policies & practices

Houston, Texas, Us

• Served on executive leadership team, providing strategic HR guidance to support business planning and operational goals.• Managed an HR office of 9 direct reports, including HR Business Partners and Recruiters.• Developed and delivered comprehensive training on HR-related issues, including leadership, EEOC, FMLA, FLSA, ADA, harassment, and discrimination.

Houston, Texas, Us

Dublin, County Dublin, Ie

INDUSTRY: Global PharmaceuticsSUPPORTED EMPLOYEES: up to 1800 within this Corporate HQ + Manufacturing Facility As a trusted executive partner across QA Manufacturing, QC Labs, Compliance, R&D, Manufacturing and Global Security, among others, the go-to to stand up post-integration HR corporate partnerships, and the HR legal, compliance and employee relations expert, I:☑ Identified business needs and developed HR solutions to make goals a reality. ☑ Provided counsel on organizational development, staffing, training, compliance, compensation and benefits. ☑ Conducted in-depth investigations and spearheaded strategies that resolved issues and mitigated risk.I am proud of increasing post-employee survey action plan follow-through through communications that ensured leaders understood the big picture and the why’s behind initiatives, and serving as a strategic partner. Outcomes included professional development discussions during quarterly talent reviews and front-line management 1-on-1s – resulting in workers moving across our organization – that proved key to sustaining retention in a climate of uncertainty marked by annual acquisitions driving >3X associate growth to 1800.

INDUSTRY: CPG ManufacturingSUPPORTED EMPLOYEES: 600 housed within a Satellite Manufacturing FacilityI transformed the Union-Operations leadership relationship from acrimonious to harmonious and quickly earned a reputation as THE trusted expert on HR programs, compensations, benefits, labor and regulatory laws.OUTCOMES: ☑ Decreased collective bargaining/contract negotiation timeframes from months to days through relationship-building that earned trust of 600+ Union Stewards, Corporate Attorneys and Plant Workers alike.☑ Achieved finding-free OFCCP audits key to averting future class-action lawsuits, and trimmed absenteeism via the development and execution of safety and wellness interventions. ☑ Reduced grievances from 14/week to 2/month via a hands-on presence, transparent communications and targeted training that equipped front line management with employee resolution skills. To support this facility’s growth, I spearheaded end-to-end recruiting – from establishing and maintaining ties with hiring agencies to interviewing and onboarding.

INDUSTRY: Commercial ManufacturingSUPPORTED EMPLOYEES: 400 Union Employees Across Manufacturing and Distribution Facilities.I quickly revamped this family-owned Linens Manufacturer and Distributor’s HR framework, and instituted an HRIS as well as policies and processes embraced as best practice Together with an educational awareness campaign, these initiatives resulted in consistent employee monitoring, reporting and regulatory compliance. I transformed our facility to OSHA-ready at all times, a move that eliminated productivity lost due to AD&D. Lastly, productive negotiations reduced both our workers compensation disability premiums and health insurance costs.

INDUSTRY: HealthcareSUPPORTED EMPLOYEES: 300 FTE/PTE/ContractorsAREAS OF SUPPORT: 8 County FacilitiesI learned how to run programs on a lean, taxpayer-funded budget, and quickly learned HR generalist ropes when I stepped into my manager’s shoes during an extended leave of absence within 30 days of my hire. In this capacity, I administered benefits, resolved personnel issues and developed OSHA-compliant safety programs.Identifying the need for formalized training across this county-wide mental health organization, I created the Staff Development and Training Specialist role focused on developing and facilitating in-house and community training. The training we developed not only ensured local, state and federal compliance, it strengthened our organization’s ties with police and other community partners.Tapped to lead a major project based on my military leadership experience, I assembled a team that achieved finding-free results during our second-ever CARF certification audit.

Arlington, Virginia, Us

Proudly served in Operation Desert Storm and Desert Shield.

Master Of Arts (M.A.), Organizational Management

Doctor Of Strategic Leadership (Dsl) Program, Business Administration And Management, General

Bachelor Of Arts (B.A.), Organizational Development