Jalena Spikes Email & Phone Number

United States

· Inputting data into database· Answering phone calls· Safeguarding information of children and adults· Tallying program data rotations· Filing· Printing· Order processing· Event attending· Event supervising· Data tracking· Scheduling

· Inputting data into database· Answering phone calls· Extensive work in AD and cloud database management· Conducted routine server maintenance and handled device recycling duties and computer repair on laptops, desktops, and handheld devices such as tablets· Performed functions within Windows servers, such as installation and updating· Performed ticketing.

· Managed and prioritized projects such as updating webpages and setting up computers· Conducted routine server maintenance and handled device recycling duties and computer repair on laptops, desktops, and handheld devices such as tablets· Performed functions within Windows servers, such as installation and updating· Performed ticketing operating.

· Answered calls as main point of contact and input data into database based on customer feedback· Managed customer complaints and orders, tracked status of orders, and communicated status as needed· Working on dual screens, logging and recording sensitive customer information· Managing and advising clients; safeguarding sensitive digital and physical.

· Assisted customers and handling customer complaints· Priced, stocked and researched electronics and performed quality control duties· Maintain equipment and facilities properly and safely following in accordance with company policies and procedures.· Performed inventory on products to ensure store, both physical and online, remained presentable for.

Associate'S Degree, Information Technology

Associate Of Applied Science, Information Systems Technology

High School Diploma