Administrative Specialist
○ Directed the administrative operations for the Soldier for Life TransitionAssistance Program (SFL-TAP). Served as Executive Administrative Specialistand Office Manager in a high optempo office environment.○ Researched and investigated all types of administrative issues impacting thefunctioning of SFL-TAP and service members.○ Determined proper action to take on inquiries by using discretion andattention to detail.○ Kept the Director and top managers apprised of actions requiring theirattention.○ Provided Newcomer’s Briefings and information on the processing of VA claims.○ Enhanced the SFL-TAP effectiveness by expediting correspondence andimproving communications and overall mission accomplishment.○ Remained abreast of pertinent laws, policies, procedures, and regulationspertaining to the SFL-TAP mission to advise service members of regulatoryrequirements, functions and work practices.○ Exercised control of Director and team members' appointments and calendarswith authority for commitment of time, forecasting and de-conflicting allissues by recommending alternatives. Managed all calendars short-term andlong-range. Tasks performed required extensive coordination, scheduling,and protocol to be used.