Jeremy A. Lewis Email and Phone Number
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Jeremy A. Lewis is a Director of Client Services at Pyxis Growth Partners at Pyxis Growth Partners. He possess expertise in social media, event management, customer service, marketing, sports and 11 more skills. Colleagues describe him as "Jeremy is always willing to help new and existing clients with the understanding of MagHub and all that it can do for them and their team. He goes above and beyond to make sure that every customer feels important and helps them solve their problems. The way he has organized and assisted in the presenting of MagHub University has helped in this program being such a huge success with new clients." and "Jeremy has been exceptionally helpful in assisting us with MagHub and overseeing our transition into the system. He responds in a timely manner and always seeks a solution. I have no doubt he has worked overtime to make sure that we reach our goals. He also approaches problems in a calm and thoughtful manner. I highly recommend Jeremy. "
Pyxis Growth Partners
View- Website:
- pyxisgrowth.com
- Employees:
- 5
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Director Of Client ServicesPyxis Growth Partners May 2022 - PresentAustin, Texas, United States
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On-Ice OfficialUsa Hockey/ Hockey East Jan 2000 - Present -
Communications/ Marketing InternUsa Hockey National Team Development Program May 2012 - Jun 2013Ann Arbor, Mi• Performed Game Day Operations Duties• Helped with the day of operations of a USA Hockey Hall of Fame induction ceremony• Planned game day activities• Worked on game day fan promotion• Worked an IIHF tournament• Taught players media relations and helped with player orientation• Worked on Marketing materials• Recorded game day statistics and recorded on Pointstreak
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Director Of Client EngagementAysling Jan 2020 - Apr 2022Ann Arbor, MichiganIn my current role, I lead a team of 5 employees to provide excellent customer service and spearhead implementation of two software programs, built directly from our team. I am responsible for all the training programs as it relates to the onboarding of our customers. Under my direction, we have developed three training programs to allow for customers of any size to be successful with our products, ranging from a self-serve model to a full-service implementation. Maintain open communications with entry-level to executive staff during implementation projects.During my time at Aysling, the NPS has risen from -18 to 20. While working with our customers, I have successfully secured $50k in additional revenue in Q1- Q3. -
Client Engagement ManagerAysling Feb 2017 - Dec 2019• Oversee a support staff of five employees to deliver high quality support to 1500+ end users through a custom ticketing system, Zendesk live chat, and JIRA.• Develop and execute a standardized implementation strategy for mid-level and enterprise clients to exceed client expectation.• Analyze and clean large data sets using excel.• Serve as a business analyst and project manager working directly with client lead, while using teamgantt, Smartsheet, Trello, and our own project management tool.• Organize, Coordinate, and instruct MagHub University undergraduate and graduate programs, a support solution designed to aide in customer success and adoption.
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Technical Support AnalystAysling May 2015 - Jan 2017
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Crossfit Level 1 TrainerHuron River Crossfit May 2015 - Apr 2018Ann Arbor, Mi• Completed and obtained Level 1 certification in August 2013 which required a highly proficient understanding of the fundamentals of CrossFit principles and practices.• Assess movement of members during class and assist them in completing their physical challenges to their ability.• Maintain the highest level of professionalism and intensity during classes, while surpassing customer experience goals.• Capable of relating to and communicating with a wide cross section of the general population.
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Executive DirectorAnn Arbor Amateur Hockey Association Aug 2014 - Feb 2015Ann ArborDay to Day operations Responsible for membership growth, specifically in the Timbits, mini-mites, and learn to play programsPlan events to promote AAAHAFundraising and sponsorship opportunitiesDeveloped social media content and increased engagement through Twitter and Facebook
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Groundskeeper/Facility Operations InternUniversity Of Michigan Football Stadium Mar 2013 - Jul 2014• June, 2013 Student Employee of the Month• Planned events and managed events• Coordinate multiple vendors on the day of the event • Provided Customer Service to renters of facility • Solved multiple problems while collaborating with other staff• Lead community members on tours of facility• Setup and tear down events• Performed Grounds maintenance, field maintenance, and general clean up duties• Worked directly with the Special Events Coordinator to provide excellent customer service during events -
Compliance InternEastern Michigan University Feb 2014 - May 2014Greater Detroit Area• Member of the Countable Related Activities (CARA) monitoring program• Prevented small infractions from becoming large• Worked specifically within NCAA Bylaws 11, 12, 14, and 17• Monitored multiple sport practices and games to ensure student athletes and coaches were operating within the NCAA Bylaws -
Shirt SpecialistCreatemytee.Com Mar 2012 - Jan 2013• Actively monitored multiple orders to ensure customer satisfaction• Recruited customers for sales• Provided Customer Service• Collaborated with other staff members on problem solving issues• Helped with marketing strategies • Successfully sold over $150,000 -
Assistant Facilities ManagerVeterans Memorial Park May 2001 - Mar 2011Ann Arbor, Mi• Supervised fifteen employees on a daily basis• Created employee schedules • Scorekeeping/stat tracking• Provided excellent customer service• Trained employees in customer service, scorekeeping, and Zamboni operation• Zamboni operation and maintenance • Experience with Pointstreak statistics and Arbiter Sports• 2010 Ice Skating Institute League Director of the Year• Scheduled games for 40 teams• Added two to three teams per season• Created payment plans for teams• League brought in over $200,000 to the arena• Served on the disciplinary committee• Scheduled and supervised officiating staff• Creatively solved problems on a daily basis• Used Arbiter Sports and Pointstreak to schedule and track league statistics
Jeremy A. Lewis Skills
Jeremy A. Lewis Education Details
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3.55 Gpa
Frequently Asked Questions about Jeremy A. Lewis
What company does Jeremy A. Lewis work for?
Jeremy A. Lewis works for Pyxis Growth Partners
What is Jeremy A. Lewis's role at the current company?
Jeremy A. Lewis's current role is Director of Client Services at Pyxis Growth Partners.
What is Jeremy A. Lewis's email address?
Jeremy A. Lewis's email address is je****@****ing.com
What is Jeremy A. Lewis's direct phone number?
Jeremy A. Lewis's direct phone number is +181061*****
What schools did Jeremy A. Lewis attend?
Jeremy A. Lewis attended Eastern Michigan University.
What are some of Jeremy A. Lewis's interests?
Jeremy A. Lewis has interest in Crossfit, Ice Hockey.
What skills is Jeremy A. Lewis known for?
Jeremy A. Lewis has skills like Social Media, Event Management, Customer Service, Marketing, Sports, Microsoft Office, Customer Satisfaction, Sales, Coaching, Microsoft Excel, Social Media Marketing, Marketing Strategy.
Who are Jeremy A. Lewis's colleagues?
Jeremy A. Lewis's colleagues are Taylor Corkum, Ariel Dunn, Lindsay Short, Wilhelmena Thomas.
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