J. Alex Piper Email & Phone Number

United States

Alpharetta, Georgia, United States

Knoxville Metropolitan Area

Knoxville, Tennessee Area

• Managed a portfolio of accounts across North America, ensuring customer satisfaction is achieved from order submission and placement through delivery and payment• Served as the primary liaison to the customer between sales managers, credit dept., logistics team, metal control team, and production facilities, ensuring information is shared timely and accurately• Assisted sales managers in supervising customer contracts, spot sale business, and payment collection• Acquired expanded responsibilities with metal purchasing and logistics teams, and Oracle ERP setup functions for the team

Knoxville, Tennessee

• Conducted customer account management, including invoicing of clients and other office space tenants• Assisted in financial accounting, including payroll, operations, and trust accounts• Maintained and optimized the office website and cloud-based invoicing and client payment portals• Assisted in the legal discovery process and in compiling and organizing case information

Ridgecrest, North Carolina

• Directed and coordinated with the Outdoor Adventure Program team• Organized and guided off-site mountain biking and rock climbing excursions• Ensured the safety of campers while simultaneously encouraging them to experience and overcome new challenges

Ridgecrest, North Carolina

• Summer 2013 and 2014• Acted as primary supervision to cabins of ten elementary-aged boys for 2+ weeks at a time• Ensured that campers were in a safe and healthy environment that promoted fun and adventure• Monitored and directed camper behavior toward achieving both individual and unified goals

Knoxville, Tennessee Area

• Facilitated in all parts of the electrical wiring process of residential construction• Worked efficiently and carefully to ensure electrical projects were completed timely and according to safety standards

Knoxville, Tennessee Area

• Administered team practices and performed various administrative tasks for the team• Assisted in the operation of area cross country meets

Bachelor’S Degree, Supply Chain Management And Mandarin Chinese

Supply Chain Management with concentration in International Business. Minor in Mandarin Chinese.

Usac - Semester Abroad, Chinese Language And International Business Studies

University Studies Abroad Consortium at Shanghai University.