Mortgage Processing Specialist
๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐ ๐ผ๐ฟ๐๐ด๐ฎ๐ด๐ฒ ๐๐ผ๐ฎ๐ป ๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐: Utilized Encompass software to efficiently manage mortgage loan applications, guiding clients through the entire loan process. Provided comprehensive support to ensure timely and accurate processing of all loan applications.๐ ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ฒ๐ฑ ๐๐ฐ๐๐ถ๐๐ฒ ๐๐ผ๐ฎ๐ป๐: Monitored active loans in Encompass, scheduling follow-ups with clients and internal teams to ensure efficient pipeline management and timely progress updates.๐๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ฒ๐ฑ ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐๐ถ๐ฒ๐๐ฒ๐ฑ ๐ฃ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐: Generated and reviewed performance reports in Excel and Salesforce to track key metrics and identify areas for improvement, providing actionable insights for enhanced loan processing efficiency.