Juan Antonio Lopez Email & Phone Number

Philadelphia, Pa, Us

Remote

This started as an instructional design and training development project and transitioned into a machine learning development project. While working with the amazing team at Performance Ally, I've earned the reputation for seeking new ways to solve complex problems using behavioral sciences and emerging technology. In this role, I collaborate and communicate with cross-functional teams of technical developers, behavioral scientists, and business executives. As a consultant, I support the alignment of strategic objectives with the technical design of a Natural Language Processing (NLP) program that takes stakeholder insights and produces actionable insights for behavioral and organizational change. I lead the development of human and machine training sets and methodologies and serve in a project management capacity ensuring on-time, quality completion of product iterations. In my role as an Organizational Design and Strategy Consultant, I am responsible for:- Developing product strategies - Designing machine learning training sets and methodologies- Overseeing project management/continuous improvement processes- Collaborating with cross-functional teams- Communicating with business leaders and executives- Managing product evaluation and assessment- Designing machine learning software to leverage behavior change

Kalamazoo, Michigan, United States

I was the instructor for Western Michigan University's undergraduate Organizational Psychology course. This course is an introduction or Organizational Psychology, performance management, and Organizational Behavior Management (OBM). This class is designed to provide students with the fundamental skills they will need to manage organizational change, including conducting some of the basic root-cause analyses and assessments necessary to implement meaningful solutions.

This graduate assistant position afforded me the privilege of coaching and mentoring 24 students enrolled in Western Michigan University's Autism Services Center. In addition to collaboratively developing performance goals and self-management systems, I was responsible for formalizing and mapping critical service delivery processes and establishing onboarding systems for future Graduate Assistants. I worked with students and their families to understand their needs, identify their motivations, and design management systems that were inclusive of neuro-diverse populations.Key accomplishments and a student coach and performance manager:- 100% of my students graduate on time and pass their classes- 100% of my students report having a positive experience- Designed a text-message-enabled performance management process- Improved student's on-time submission of assignments by up to 85% using text-message systems- Helped map and formalize service delivery model- Consulted with the director to support org. strategic development- Recorded and plotted student performance data- Continuously individualized and improved my coaching system- Supported the improved performance of 95% of my caseload

Kalamazoo, Michigan Area

In my role as the Peer Academic Success Coaching Program Manager, I was responsible for identifying and reaching out to Western students who qualified for additional academic support. I managed and developed 27 individual student employees to help them help our students. I was also responsible for human resources responsibilities like interviewing and hiring. In this role collected and monitored data for 300+ students, and I worked with their academic success coach to develop individualized support plans. I designed 6+ unique training sequences that drove evidence-based coaching practices. For my achievements in developing undergraduate Peer Coaches and driving mission-critical outcomes, I was awarded Western Michigan University’s Student Supervisor of the Year Award. Key Accomplishments as a Program Manager- Human resources specialist responsibilities like interviewing and hiring- Collected, monitored, and leveraged data for over 300 students- Designed over 6 evidence-based training sequences- Managed and developed 27 undergraduate Peer Coaches - Nominated and awarded Student Supervisor of the Year at Western Michigan University for my commitment to managing and empowering student employees

Kalamazoo, Michigan, United States

This opportunity was part of Western Michigan University's Behavioral Systems Analysis Practicum course. In my role as a Human Resources / Center of Excellence consultant, I collaborated with a graduate student consulting team. The team partnered with the Talent Management/Center of Excellence (Human Resources) to standardize and simplify a global "Needs Identification Process" for a global team of Human Resource Business Partners. We collaborated with over 15 human resources team members from 4 different countries around the world. We identified existing pain-points and developed a streamlined Business Process Needs Analysis tool for Human Resource Business Partners to implement at manufacturing sites across the world, aiding in their continuous improvement efforts. In our 3.5-month timeline, we were able to produce a Needs Analysis tool that was adopted by the Talent Management / Center of Excellence team.Core project achievements as a Human Resources / Talent Management Consultant: - Collaborated with over 15 human resources team members from 4 different countries around the world- Designed a Business Process Needs Analysis tool for the global Human Resource Business Partner Team- Delivered a product that was adopted by the Talent Management / Center of Excellence team in less than 4 months.

Greater Philadelphia Area

After a second promotion, I was assigned to manage the team and partnership in the school where I had spent the last two years driving school-wide change. In my role as an Impact / Program Manager, I directly managed and developed a diverse team of 10 Student Success Coaches. Composed of master’s level coaches and high-school grads alike, this team went on to improve the reading and math abilities of over 50 students by at least one grade level. We also expanded after-school program attendance by 10% and offered a range of in-school events and initiatives including a talent show and career day. During this time, I learned about the importance of creating inclusive and equitable management systems. I created a workflow-management system that improved the task completion rate of staff by over 20%. I also developed and facilitated over 7 training sessions for both Student Success Coaches and managerial staff.Key accomplishments as an Impact / Program Manager:- Managed and developed 10 student success coaches- Improved the reading and math abilities of 50+ students by one or more grade-level- Designed a workflow-management system that improved completion rates by 20%- Created, delivered, and facilitated seven Leadership Development training sequences

Philadelphia

After an inspiring year working with students and driving community-level change, I was promoted to lead a team of 8 diverse Student Success Coaches. I managed relationships and liaised with 8+ teachers and school leaders to ensure we maintained effective partnerships. I served as a Keynote for a fundraiser event where hundreds of thousands of dollars were raised.As a Team Leader, I also helped City Year Philadelphia be more inclusive. I co-managed an affinity group called BLAC (Black/LatinX Affirmative Collective). We curated inclusive spaces for Black and Latino employees. Our workshops focused on career development, leadership development, professional networking and planning, and social support. We grew enrollment in this group by 2.5x (up to 40 people). What’s more, 5 of the individuals who participated in BLAC as first-year members now sit in staff leadership positions.Key achievements as a Team Leader: - Led a diverse team of 8 student success coaches- Keynote speaker for a six-figure fundraiser- Managed Diversity, Equity, and Inclusion (DEI) initiatives that empowered 40 staff

Philadelphia

This was a year-long AmeriCorps national service year. In my role as a Student Success Coach, I worked in a high-needs school in north Philadelphia. My main responsibility was to provide individualized, data-driven learning sessions to 5 students in math and 5 students in reading, I also provided social/emotional mentoring to 6 students. In my role as a success coach, I was exposed to and trained to collect and monitor student outcome data, analyze student learning challenges, and tailor instruction to drive learning outcomes. This role was pivotal in teaching me about how to create inclusive learning spaces, find solutions in impossible-seeming situations, and see the importance of data-driven decision making. Key achievements as a Student Success Coach- 80% of students improved 1+ grade level in reading and math scores- Created a culture of inclusivity and inspiration with my students- Delivered over 200 individualized, data-driven learning sessions- Got promoted to Team Leader!

I started this role initially as a marketing intern. My duties included drafting the copy of marketing emails, authoring marketing white papers and infographics, and working alongside the marketing director to align the brand's story with audiences' needs and language.As the internship continued, I had the privilege of working closely with the company's executive leadership team. I transitioned into an Account Management and Business Development role.In my role as an Account Manager, I followed up directly with warm leads. I developed accounts with various business partners, and I was able to build relationships with 8 different agencies around the world (global regions include: the US, Colombia, Mexico, Egypt). Key achievements: - Authored marketing emails, white papers, and infographics- A/B tested marketing email campaigns- Converted and managed over 8 individual accounts with businesses around the world

Ph.D., Organizational Behavior Management (Behavioral Engineering)

Dissertation research: Behavior-based training to reduce emergency prehospital pediatric dosing errors Relevant Courses.

Master'S Degree, Industrial Organizational Psychology

Thesis research: The effects of text-message performance management systems on assignment completion of college students with ASD Relevant.

Bachelor Of Arts (B.A.), International Business And Culture, Spanish Minor

Study Abroad: Havana, Cuba & Barcelona, Spain Coursework: - Macroeconomics - Microeconomics - Statistics I - Financial Accounting.