Jalynne Perry, Bsha Email & Phone Number

o Maintained managed care payer contract files and databases for accurate contracting purposes.o Interpreted and uploaded contracts to ensure timely documentation.o Created and maintained contract rate configurations, fee schedule updates, and CMS Medicare changes using MS Excel.o Assisted in resolving operational issues and discrepancies.o Conducted.

Reviewed insurance applications and endorsements based on underwriting guidelines.o Assessed risk quality for in-force policies and initiated loss prevention actions.o Communicated with agents to assist in risk placement and obtain information.o Built and maintained relationships with internal and external stakeholders.

o Managed clear and accurate documentation throughout the claim lifecycle.o Used estimating software to establish indemnity values.o Developed damage estimates and identified exposures.o Maintained data integrity and entered complete and accurate information.o Stayed updated with industry education and maintained technical knowledge.

• Handled all customer relations issues in a gracious manner and in accordance with company policy.Analyzed new or renewal policies against the binder and the expired policy.
• Handled phone and email inquiries from insurance companies, identified and prepared premium finance quotes/agreements and sent renewal quotes to clients.
• Identification cards and policy endorsements to support acquisition and retention of profitable business.
• Provided additional support to all departments including responding to customer inquiries, check processing and other various tasks.
• Created letters documenting contact and endorsement changes to client. Ordered system letters for missing information and approvals, created free form letters, and ensured that proper documentation was recorded.
• Entered and retrieved information of varying complexity using appropriate computer system applications to update records, process insurance applications and obtain information to others.