Jalysa Gocha' Email & Phone Number

Prepare a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen appliances. Prepare items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating. Prepare, setup, and serve staff, members, guests, and catered events. Portion food products prior to cooking according to standard… Show more Prepare a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen appliances. Prepare items for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating. Prepare, setup, and serve staff, members, guests, and catered events. Portion food products prior to cooking according to standard portion sizes and recipe specifications. Maintain a clean and sanitary workstation area including shelves and cooking equipment. Know and comply consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. Assume 100% responsibility for quality of products served. Handle, store, and rotate all products properly. Assist the Food Service Supervisor in preparing a monthly inventory of all items in stock in the kitchen dry storage and freezer. Close the kitchen properly and follow the closing checklist for kitchen stations. Assist others in closing the kitchen. Provide excellent customer service to all patrons Train new hires on kitchen procedures and compliance guidelines Provide clerical support by assisting patrons with their account(s) to make account deposits, view and correct spending reports.Customer service: Address customer concerns and queries as quickly as possible to build and maintain strong relationshipsSales: Upsell and cross-sell products and services, and identify new business opportunitiesTechnical assistance: Provide technical supportFinancial advisor: Monitor budgets, explain costs, and negotiate new termsPlanning: Prepare for meetings with a plan and timelineCommunication: Work with internal teams, such as customer service and product development, to improve the customer experienceReporting: Provide progress reports to clients and upper management Show less

Dallas, Texas, United States

I prepared five meals for children/students ages 0 to 5 years old and staff; breakfast, morning snack, lunch, afternoon and evening snack, using the KinderCare nutrition program also curating meals specific and dietary guidelines. Occasionally making specialty celebratory items such as cookies, etc. Manage pickup and delivery of express mail/packages, unpack and organize inventory, stocking supplies for kitchen and facility. Act as a teachers aid and co-teacher by… Show more I prepared five meals for children/students ages 0 to 5 years old and staff; breakfast, morning snack, lunch, afternoon and evening snack, using the KinderCare nutrition program also curating meals specific and dietary guidelines. Occasionally making specialty celebratory items such as cookies, etc. Manage pickup and delivery of express mail/packages, unpack and organize inventory, stocking supplies for kitchen and facility. Act as a teachers aid and co-teacher by assisting in changing diapers, child development, curriculum guided lesson planning, and meeting the needs of individual students. Collaborate with peers to create age-appropriate activities and assemblies. Coordinate with management to train new hire on company and licensing policies, procedures, and compliance guidelines. Assist and assessing potential new hires during work interviews. Assessing and evaluating situations and emergencies. Holding conferences with parents giving daily and semiannual reports and assessments. Using the KinderCare Ap, I take record of children's daily activities such as recess, meals, classroom engagement, physical ailments and incident reports, inventory, attendance, progress reports and maintaining records of allergies and medication, and emails. Ensure a safe environment for children by collaborating with management and contractors, safety guidelines for emergencies, disasters, and incidents. I'm also CPR certified Show less

Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction. Actively inform… Show more Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction. Actively inform customers of latest sale offerings and using recipe ideas to suggestively sell. Organize and reorder supplies, labeling where appropriate. Assist management in ordering supplies and following appropriate procedures to monitor inventory. Train other associates and new hires on company specific policies and guidelines. Professionally addressed any customer complaints and concerns before escalating to management if requested by the customer. Managing and facilitating a phone line receiving multiple calls from customers, vendors, clients and staff. Maintain an organized, clean and professional workspace. Smoothly manage the day-to-day operations of a fast-paced Baker/QSR. Receive 5-star customer service satisfaction rating through audible and email communication. Show less

Dallas/Fort Worth Area

Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction.… Show more Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction. Actively inform customers of latest sale offerings and using recipe ideas to suggestively sell. Organize and reorder supplies, labeling where appropriate. Assist management in ordering supplies and following appropriate procedures to monitor inventory. Train other associates and new hires on company specific policies and guidelines. Handle and process transactions using credit debit and cash payment options. Professionally addressed any customer complaints and concerns before escalating to management if requested by the customer. Managing and facilitating a phone line receiving multiple calls from customers, vendors, clients and staff. Maintain an organized, clean and professional workspace. Smoothly manage the day-to-day operations of a fast-paced Baker/QSR. Receive 5-star customer service satisfaction rating through verbal and email communication. Show less

Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction. Actively inform… Show more Provide excellent customer service with a helpful and friendly attitude. Rectify customer complaints before escalating to management if requested by the customer. Assist guests by placing and filing orders of customized cakes, pastry items, catering menu items. Anticipating customers' needs and presenting them with more options of on menu items and quality service while upholding company standards and values to ensure their satisfaction. Actively inform customers of latest sale offerings and using recipe ideas to suggestively sell. Organize and reorder supplies, labeling where appropriate. Assist management in ordering supplies and following appropriate procedures to monitor inventory. Train other associates and new hires on company specific policies and guidelines. Professionally addressed any customer complaints and concerns before escalating to management if requested by the customer. Managing and facilitating a phone line receiving multiple calls from customers, vendors, clients and staff. Maintain an organized, clean and professional workspace. Smoothly manage the day-to-day operations of a fast-paced Baker/QSR. Receive 5-star customer service satisfaction rating through audible and email communication Show less

Desoto, Tx

Associate Of Arts - Aa, Hospitality Administration/Management

Associate Of Arts And Sciences - Aas, Culinary Arts/Chef Training

Associate’S Degree, Baking And Pastry Arts

Activities and Societies: Culinary Student's Association