Jamaal Diggins Email & Phone Number

Jamaal Diggins is a Director of Organizational Planning, Quality and Improvement at American Board of Medical Specialties (ABMS). He possess expertise in lean process improvement, process quality improvement, leadership, nonprofits, social media and 29 more skills. Colleagues describe him as "I have had the pleasure of working with Jamaal at the American Board of Medical Specialties (ABMS), specifically the Portfolio Program, since 2015. Jamaal's skills and knowledge contributed to a 3-fold increase in Portfolio Program Sponsorship, which includes organizations such as the Mayo Clinic, Cleveland Clinic, St. Judes, Johns Hopkins, and many other world-class healthcare organizations (https://mocportfolioprogram.org/about-us/portfolio-program-sponsors/). Jamaal was the primary point of contact and regularly communicated with 100's of Sponsor staff to answer program questions, troubleshoot technological needs, and suggest program changes to those ends. For example, Jamaal independently identified the need for, investigated viable options for, and built a Customer Relations Management (CRM) tool for the Portfolio Program. Upon completion of the CRM Jamaal not only managed the system, but collaboarated with ABMS finance to integrate Portfolio Program billing and streamline our invoicing process. Jamaal's skills, education and personality have had a profound impact on the success of this national physician certification program. As his supervisor, I often found that Jamaal was the one teaching me and I would be honored to work with him again if given the opportunity. His value cannot be understated." and "Jamaal is one of the most intelligent individuals I have ever come across. He is a problem solver-always calm, cool, and collected even in the toughest situations. Jamaal is also very technologically savvy, creating video and social media presentations that have been recognized on both a national and international level. He is a hard worker, an brilliant mind, and an all around good guy who is an asset to any organization that he is apart of."

Listed skills include Lean Process Improvement, Process Quality Improvement, Leadership, Nonprofits, and 30 others.

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  University Of Illinois At Urbana-Champaign

  City/Urban, Community And Regional Planning