Jamaal Mckenzie Email & Phone Number

Washington D.C. Metro Area

Utilize years of sales experience and 4+ years of product/brand knowledge to assess client needs and provide the optimal driving option. Work with several new and recurring customers daily via internet, face-to-face and phone interactions. Address a variety of customer inquiries regarding the full lifecycle of car buying (packages/options, pricing, product availability, shipment coordination, etc.) Track and gather information, as well as transaction-based metrics, using online customer… Show more Utilize years of sales experience and 4+ years of product/brand knowledge to assess client needs and provide the optimal driving option. Work with several new and recurring customers daily via internet, face-to-face and phone interactions. Address a variety of customer inquiries regarding the full lifecycle of car buying (packages/options, pricing, product availability, shipment coordination, etc.) Track and gather information, as well as transaction-based metrics, using online customer relationship management (CRM) systems. Conduct analyses, such as leasing versus buying options, which requires knowledge of tax and accounting implications. Conduct buyer satisfaction evaluations regarding pre and post sale interactions. Liaison with finance and service departments to resolve issues or improve service. Undergo several state and federal training and licensing requirements. Show less

Valencia, California

Increased revenues by 15% within the first year as Sales Manager. Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate. Assisted in training all incoming sales team members. Supervised a sales force of 6 sales associates. Supported the sales team in writing proposals and closing contracts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices… Show more Increased revenues by 15% within the first year as Sales Manager. Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate. Assisted in training all incoming sales team members. Supervised a sales force of 6 sales associates. Supported the sales team in writing proposals and closing contracts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Attended sales training camp and brought best practices leadership back to the company. Responded to all customer inquiries thoroughly and professionally. Placed special merchandise orders for customers. Targeted both offline and online consumers with competitive and successful marketing strategies via social media. Show less

Valencia, Ca

Greeted customers in a timely fashion, while quickly determining their needs. Interacted professionally with wide variety of clients. Answered customer questions about product availability and shipment times. Documented all customer inquiries and comments thoroughly and quickly. Handle incoming inquiries from clients via online marketing and CRM Systems. Conducted a lease versus buy analysis, including tax and accounting implications Pre-sale and post follow-up with clients. Coordinated between… Show more Greeted customers in a timely fashion, while quickly determining their needs. Interacted professionally with wide variety of clients. Answered customer questions about product availability and shipment times. Documented all customer inquiries and comments thoroughly and quickly. Handle incoming inquiries from clients via online marketing and CRM Systems. Conducted a lease versus buy analysis, including tax and accounting implications Pre-sale and post follow-up with clients. Coordinated between billing departments and customers to resolve problems. Referred unresolved customer grievances to designated departments for further investigation. -Accomplishments- Sold dealerships first vehicle. Salesman of the month for 3/5 months, including first month in position. Averaged 17 vehicles per month until promotion. Show less

Valencia, Ca

Maintained and tracked customer profiles and accounts. Created lasting partnerships with clients and business. Enhanced communication and customer service skills. Learned how to manage B2B relationships. Developed marketing and sales experience. Awarded top sales intern.

Palmdale, Ca

Prepared and verified daily sales reports and journal entries. Gathered daily deposits and sales receipts in order to reconcile store account. Communicated issues and successes with management team. Integral member of receiving team; assured all inventory was received and accounted for during shipment. Assisted other managers in performing store audits on inventory.

Palmdale, Ca

Prepared and verified recurring and ad hoc income, sales and journal entry reports. Collected and tracked deposits and sales receipts for bank account reconciliation. Communicated on behalf of the accounting office with internal and external stakeholders. Maintained both return check and chargeback accounts. Prepared monthly balance sheet schedules.