Support and track performance of some of the nations largest tech workforce development organizations by focusing on topics that include fundraising, learning and enablement, strategic hiring and other areas of operational importance.

Facilitates founder education and early stage product development through workshops and one on one engagements. Leads founders through product transformation by crafting product strategies and data driven roadmaps. Advises founders on how to execute the PM role to achieve product growth.

Led engagement strategies for LinkedIn Learning Instructors, the most credible knowledge Creators on the platform. Drove engagement growth across the LinkedIn platform, by creating new learning opportunities between Instructors and members, and strategically nudging instructors to share content. Executed roadmap with a dynamic team of cross-functional partners composed of Engineers, Designers, PMMs, and Data Scientists.Introduced and built infrastructure for new product feature, Office Hours, allowing instructors to host live events. Within first 9 months, instructors hosted 800+ events and drew 600K attendees, leading to an increase in instructors’ followers by 17%. Drove instructor engagement by sharing course performance metrics. New notification process prompted instructors to publicize course achievements and increased engagement by 15%.Built analytics to aid instructors in understanding course performance. Provided insights such as course views, learner demographics, and course progress.

I served as a Director of Product Management for SAP’s SuccessFactors business segment. In this leadership role I influence and execute our strategic roadmap to continuously provide technology solutions of value that support SAP’s customers. Since taking on this role I have built a team of high-performing Product Managers and delivered innovative features while supporting various teams, including engineers, UX designers, and user assistance. Selected Achievements: Leads the collaboration with the product team and engineering group to assess and execute best practices and then deliver new, enhanced, and relevant product features.Analyzed customer feedback and delivered targeted solutions, which resulted in significant performance improvements and increased customer satisfaction. Mentored and supported a diverse range of employees, influencing and creating an environment of innovation, continuous learning, and process improvement, as well as fostering motivation. Served as subject matter expert and presented 2 engaging product demos to an audience of 4,000 during an annual customer conference. Nominated and selected for the SAP Catalyst program, an extensive leadership program for high-achieving employees.

I was promoted to Senior Product Manager and led the development, implementation, and product evaluation phases of an innovative candidate tracking resource that compiled online activity data and delivered this information in a customized dashboard feed. SELECTED ACHIEVEMENTS:Directed 3K+ active user community responsible for collecting development requests from enterprise customers. Created quantitative Microsoft Excel model to improve feature prioritization strategy and roadmap decision-making.Acknowledged for innovation and program leadership with the Customer Centricity Award for conducting dozens of user studies, sampling customers worldwide, and supporting the adoption of new key features.

As Chief of Staff I provided operational and advisory support to the COO of North America of an $8B region. I oversaw the business continuity plans, sales support processes, and organizational performance management.SELECTED ACHIEVEMENTS:Propelled forecasting integrity and increased sales pipeline by implementing improved sales incentive plan. Drove demand generation through new customer identification best practices and engagement program for finance solutions. Cultivated long-term, lucrative alliances with key clients, specifically working with executive leadership of top-tier SAP customers and executive-level sales presentations and sales cycles. Selected from hundreds of applications to present at the Grace Hopper Celebration for Women in Technology.

KEY PROJECTS:PRODUCT MANAGER: Selected for unique opportunity to contribute to human resource solutions and product development in Walldorf, Germany. Defined the scope of organizational management solutions based on customer studies and feedback. MERGERS & ACQUISITIONS (M&A) EXPERT, CORPORATE DEVELOPMENT: Developed framework to identify and evaluate promising M&A deals across the retail and healthcare industries. Led gap analysis of SAP technology and successfully recommended 20 acquisition targets to round out portfolio. SENIOR CONSULTANT, MIDWEST SALES ORGANIZATION: Conducted market and industry sales analyses, including researching and analyzing GDP growth, industry trends, and customer buying patterns. Recommended programs and strategies in key segments that were adopted and delivered $1M in sales.

During this internship program, I led a company-wide initiative to identify and implement technical solutions to better support casino guests, specifically looking for a solution to provide safe cell phone charging throughout the casinos as well as other operational and service-oriented challenges.🎯 ADDITIONAL IMPROVEMENTS INCLUDED:Conducted competitive analysis on the shopping experiences, evaluating the retail store mix and customer purchasing habits. Recommended a retail store strategy that would better serve the millennial tourism market.Assessed processes within 8 departments in the casino, including Retail, Food & Beverage, and Entertainment, and identified and addressed inefficient areas.

Developed an internal consulting team that increased employee engagement by identifying and implementing process improvements. Presented results of the team to the CEO and Managing Directors which led the department to win Vanguard’s Business Unit of the Year Award.Decreased 400K calls and saved Vanguard $1M per year by collaborating with engineers to implement a customized Virtual Assistant tool. Defined requirements, led strategy sessions, managed cross-functional relationships. Led a team of 20 direct reports to meet professional goals through coaching and development sessions

Promoted through various leadership roles within Vanguard, including serving as a Consultant for the Center of Excellence where I compiled and analyzed client experience data to create strategies to improve customer service. SELECTED ACHIEVEMENTS:Increased client segment asset retention by 20% and contributed to $2M+ in assets under management.Identified customer service trends, including connection between poor customer experience and 80% of beneficiary clients moving inherited assets to competitors. Provided comprehensive recommendations for corrective actions.

Performed Six Sigma Define, Measure, Analyze, Improve, Control (DMAIC) project to improve timeliness and accuracy of daily pricing for mutual funds.