Jamailla Parks-El

Jamailla Parks-El Email and Phone Number

Customer service representative @ Henry Ford Hospital
united states
Jamailla Parks-El's Location
Wixom, Michigan, United States, United States
About Jamailla Parks-El

Direct dialog with internal and external physicians, patients, employees regarding administrative problem resolve for clinical proceduresSkilled in on-line data entry of all telephone encounters for physician’s message, prescription refills in a completely automated environment.Skilled in PeopleSoft Care Plus Next Generation, HI Path Pro center, Pans (Patient arrival Notification System) Epic, Microsoft Office Word, Excel, PowerPoint, Access, Microsoft Explorer, Lotus, Prism Software Systems

Jamailla Parks-El's Current Company Details
Henry Ford Hospital

Henry Ford Hospital

View
Customer service representative
united states
Employees:
2367
Jamailla Parks-El Work Experience Details
  • West Bloomfield Henry Ford
    Customer Service Representative
    West Bloomfield Henry Ford Sep 2009 - Present
  • Henry Ford Hospital
    Patient Advocate
    Henry Ford Hospital Aug 2007 - Present
    View
  • Minacs
    Quality Analyst
    Minacs Feb 2000 - Mar 2006
    Farmington Hills
    Evaluated 10 percent of all service agreements for Verizon Wireless agentsUpdated department training manuals monthlyDocumented agents error percentage and quality status of work performanceHeld monthly calibration meetings Processed 32 service agreements per hour for Verizon WirelessAnalyzed all agents service agreements Coached and counseled agents on performance
  • Minacs Marketing Solutions
    Customer Service Representative
    Minacs Marketing Solutions Jan 1999 - Mar 2006
    Farmington Hills Mi
    Processed calls for West IVR conducted phone activationProgrammed phonesTrouble shooting

Jamailla Parks-El Skills

Healthcare Hospitals Hipaa Healthcare Management Medical Terminology Cpr Certified Healthcare Information Technology Emr Nursing

Jamailla Parks-El Education Details

  • Miller-Motte College
    Miller-Motte College
    Legal Assistant/Paralegal
  • Miami Jacobs
    Miami Jacobs
    All Aspect Of Law From Family Law To Criminal Law

Frequently Asked Questions about Jamailla Parks-El

What company does Jamailla Parks-El work for?

Jamailla Parks-El works for Henry Ford Hospital

What is Jamailla Parks-El's role at the current company?

Jamailla Parks-El's current role is Customer service representative.

What schools did Jamailla Parks-El attend?

Jamailla Parks-El attended Miller-Motte College, Miami Jacobs.

What skills is Jamailla Parks-El known for?

Jamailla Parks-El has skills like Healthcare, Hospitals, Hipaa, Healthcare Management, Medical Terminology, Cpr Certified, Healthcare Information Technology, Emr, Nursing.

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