Jamal Atiya Email and Phone Number

managing restaurant staff to include hiring, providing new hire orientation, scheduling, coaching, counseling, developing, evaluating, and providing feedback on performance with Team Members, Team Leaders, and Managers.Greeting customers and solicit feedback regarding product and service quality and utilizing feedback to initiate immediate improvements in the shift.Engage in sales and marketing activities to increase sales and drive customer traffic.Scheduled team members including managers effectively and efficiently to meet guests demands and needsEnsuring accurate inventories are conducted regularly and efficient ordering is maintained.Investigating and reporting all safety incidents in timely manner.Conducting and reviewing Quality and Food Safety Audits.Ensuring Team Members, Team Leaders, and Managers follow accurate cash handling and security procedures.Communicating all complaints involving IHOP policy violations to senior management.Preparing standard and special reports for senior management as assigned.Performing administrative tasksAssuming additional responsibilities as assignedKeeping up with all maintenance issues in the restaurant Adjusting food & labor costs around 24% and 18% in perspective thus increasing profits Increasing sales by 5% Ensuring that safety and sanitation in the unit through training and following up with all team members including managers