Jamal Awan Email & Phone Number

Islāmābād, Pakistan

• Responsible for Revenue Assurance and Fraud Detection in GSM and DataStream before going live for timely resolution.
• Successful deployment of Headspin Platform for Over the Top applications performance testing is GSM Network (2G/3G/4G and LTE).
• Digital Financial Services end-to-end operations and performance testing solution deployment and daily runtime testing and reporting module implementation.
• Work with teams, Stakeholders, other Scrum Masters, and leaders to foster a culture that supports respect, focus, courage, openness, and commitment.
• Define and lead an agile vision and strategy that improves as our company advances in our agile understanding.
• Serve the organization and product management to better achieve their goals by applying empirical process control.

Islāmābād, Pakistan

• Analysis and troubleshooting of Calls and Routes using SS7 Traces
• To schedule different test cases as per customer desire
• To prepare reports on daily & weekly basis regarding the health checks of the system
• To coordinate with Level 2 & 3 Support Engineer for rectification of configurational issues
• Complaints handling and their rectification for the customer
• Providing solution to customer queries

Islāmābād, Pakistan

Monitor the application and interfaces with other systems and take appropriate action on alarms. Installation of servers, LAN cables. Configuration of routers and switchesInstallation and testing of EUP (End-User-Probes) including 2G, LTE Probes Performed testing through EUP installed globally on test cases related to Voice, SMS and Data after results.

Islāmābād, Pakistan

Ms Data Science, Artificial Intelligence, 4.0

Bachelor'S Degree, Computer Science