Unified Communications Engineer
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jamal Karim Email & Phone Number
Unified Communications Engineer
at
Loughborough University
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Unified Communications Engineer
Location
Nottingham, England, United Kingdom
Who is Jamal Karim? Overview
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Quick answer
Jamal Karim is listed as Unified Communications Engineer at Loughborough University, based in Nottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jamal Karim.
Jamal Karim previously worked as Information Technology Technical Specialist at University Of Warwick and Field Engineer at Willmott Dixon. Jamal Karim studied at Arnold Hill Academy.
Company email context
Email format at Loughborough University
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Loughborough University
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Profile bio
About Jamal Karim
I am a highly motivated, ambitious, hardworking, flexible and reliable individual. I possess excellent time management and prioritisation skills and have the ability to work with minimal supervision individually or part of a team. I have excellent customer service skills whilst being able to explain complex information in an easy to understand manner, without the use of jargon. I am confident in dealing with a variety of people at all levels and experiences, and am able to communicate at a level that suits the situation. I am an organised person who is always seeking out new opportunities, knowledge, ideas to improve my skills and improve the service provided. I like to receive feedback on a regular basis to ensure I am providing an excellent service and producing work of the highest quality.
Current workplace
Jamal Karim's current company
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13 roles
Jamal Karim work experience
A career timeline built from the work history available for this profile.
Information Technology Technical Specialist
2nd Line technical specialist IntuneO365Windows 11/10 Application supportWindows Server supportMac OS support
Aug 2023 - Apr 2024
Field Engineer
Jun 2023 - Jul 2023
Intune Specialist
Managing ABM and MDM Enrolling devices to Azure/IntuneEnabling Certificates on devices and remote management policy’s
Jan 2023 - Jun 2023
Lead Trainer O365
Mar 2022 - Sep 2022
Jan 2022 - Mar 2022
3Rd Line Technical Speicalist
Oct 2020 - Jan 2022
3Rd Line Technical Support Specialist
Oct 2019 - Oct 2020
2Nd Line Field Engineer
Main responsibilities include:• Visiting sites across Nottinghamshire to configure, install and maintain computers with Windows 7 and in some cases Tablets running Windows 8• Undertake Backups / Software and Anti-Virus Upgrades• Configuring DHCP• To deliver services that meet the SLA’s agreed across the end users in the region• Microsoft installation and troubleshooting across sites• Configuration of various printers and Network printers especially Konica and Brother Dell• Installing and configuring Welch Allyn, Spirometry CardioView, EasyLog Lexacom, Jayex Boards Touch Call Screens• In-depth liaison with end users and planning work around their requirements whilst on site projects
Apr 2019 - Oct 2019
It Team Lead / Support Engineer
Main roles and responsibilities at IOSH were working on a support desk providing 1st, 2nd and 3rd line support.- Providing exclent customer service to the organisation- Asset managing and Hardware support to users- Moving users from Exchange onsite to Office 365 and OneDrive- Working with Cisco Call manager and Cisco Jabber, Configuring account setups and troubleshooting- Creating users within ActiveDirectory- Software deployments via SCCM and PDQ deployments- Creating Windows Images for rollouts- Team leader support for the team
Jun 2018 - Dec 2018
It Service Desk Analyst
Main roles and responsibilities at LittleFish are working as a mixture of 1st, 2nd and 3rd line:· Providing first and second line telephone support alongside LiveChat function, both internal and external customers on hardware and software related issues· Managing users/Creating Users through the use of Active Directory· Providing remote assistance to users/customers· Setting up 365 accounts· Hardware Support· Deploying software and operating system patches through SCCM· Working with MS Server 2012· Assisting with Citrix support· Travelling across to different locations to provide hardware support
Oct 2017 - Jun 2018
It Service Desk Analyst
Main responsibilities: · Providing first and second line telephone support to both internal and external customers on hardware and software related issues· Managing users/Creating Users through the use of Active Directory· Providing remote assistance to users/customers· Supporting bespoke Council software packages· Setting up 365 accounts· Hardware support including Apple Mac systems· Dell Certified technician to support Dell products· Offering Customer Service to all Council Employees and Councillors· Deploying software and operating system patches through SCCM· Installation and deployment of Windows 2012 servers and systems· Supporting the installation of Cisco IP telephones and configuring telephony accounts for use of hunt groups etc.
May 2016 - Sep 2017
Service Desk Technician
Main responsibilities:· Providing first and second line telephone support to both internal and external customers on hardware and software related issues· Managing users/access through the use of Active Directory· Providing remote assistance to users/customers throughout the country· Configuring network switches· Deploying software and operating system patches through SCCM· Creating network images for the installation of client PC’s/networks· Installation and deployment of Windows 2012 servers· Supporting the installation of Cisco IP telephones
Sep 2014 - Mar 2016
1 education record
Jamal Karim education
-
Arnold Hill Academy
FAQ
Frequently asked questions about Jamal Karim
Quick answers generated from the profile data available on this page.
What company does Jamal Karim work for?
Jamal Karim works for Loughborough University.
What is Jamal Karim's role at Loughborough University?
Jamal Karim is listed as Unified Communications Engineer at Loughborough University.
Where is Jamal Karim based?
Jamal Karim is based in Nottingham, England, United Kingdom while working with Loughborough University.
What companies has Jamal Karim worked for?
Jamal Karim has worked for Loughborough University, University Of Warwick, Willmott Dixon, Jigsaw24, and Ministry Of Justice Uk.
How can I contact Jamal Karim?
You can use AeroLeads to view verified contact signals for Jamal Karim at Loughborough University, including work email, phone, and LinkedIn data when available.
What schools did Jamal Karim attend?
Jamal Karim studied at Arnold Hill Academy.
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