Provide exceptional customer service by phone, text and most importantly at the time of delivery.Verify identity, take cash payments, make an accurate change, capture signatures and other related customer information.Process and deliver customer orders using the “OnFleet” route management application.Handled merchandiseLoaded Cannabis Products and sorted shipments

Pre-Roll & Packaging; Responsible for clean-up of all processing areas and equipment at the end of every day.Manipulated flower & oil, weighing, stuffing, rolling, labeling and packaging cannabis products in an efficient and timelyfashion.Followed basic instructions; Received daily constructive criticism from managers help maintain quality standards and production goals.Time management; Managed time during work efficiently to meet goals while consistently producing quality product.

Responsible for retail salesPerformed onsite, in-store retail salesAnswered customer questions and addressed problemsHandled and followed up on escalationsResolved register transaction issuesStocked shelvesScheduled meetings with prospective customers and clientsStocked inventory

Provided assistance to clientsAnswered phone and assisted customers and clients with changesCreated customer appointmentsScheduled reservations for customersMaintained up-to-date knowledge of customer accountsExplained products and benefitsConfirmed payments, refunds, etc.Resolved payment and order disputesProvided excellent technical supportManaged customer accountsResolved customer issuesConducted customer service surveys