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Jamal Wright is listed as Client Services | Customer Success @ Symposia at Symposia, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jamal Wright.
Jamal Wright previously worked as Client Services at Symposia and Information Security Analyst at Redacted.
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At Symposia, my dedication to client satisfaction is paramount, guiding a team to deliver personalized support and innovative solutions. Our mission is to exceed client expectations, fostering relationships that bolster loyalty and drive growth. Success is measured by the seamless experiences we create and the trust we build with each interaction.
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Houston, Texas, United States
• Led a team of professionals to deliver exceptional support and tailored solutions to clients, ensuring the highest level of satisfaction.• Collaborated closely with clients to understand their goals, address concerns, and exceed service expectations.• Fostered strong relationships and maintained open communication to enhance client loyalty and drive business growth.
Houston, Texas, United States
• Conducted risk assessments using Whistic across vendor systems to ensure compliance with HITRUST, SOC2, HIPAA, NIST 800-xx frameworks.• Reviewed services agreements to align with scope and participated in department projects to support IT Security duties.• Utilized SIG, Cloud Security Alliance controls matrix, and SOC 2 Type II reports to review security policies.
Houston, Texas, United States
• Conducted detailed reviews of third-party attestations, policies, and reports to assess security risks and ensure compliance with industry standards.• Analyzed third-party data flow diagrams to identify potential security vulnerabilities and system integration issues.• Collaborated with business partners to develop remediation plans for security issues and streamline processes.
• Implemented strategic process improvement solutions and conducted security assessments on multiple projects and vendors to identify risks.• Consulted on annual internal risk assessments against regulatory requirements and audit preparation.• Managed compliance with HIPAA/HITECH, ISO 27001, NIST, SOC 2 Type II requirements.• Streamlined operational metrics by implementing process improvement solutions to drive efficiency.
Houston, Texas, United States
• Provided expert technical support for Mac systems, iOS devices, and other Apple products.• Diagnosed and troubleshooted hardware and software issues accurately and efficiently.• Educated customers on product features, software applications, and best practices to maximize their use of Apple products.
Houston, Texas, United States
• Developed and implemented a comprehensive youth ministry program including weekly gatherings, Bible studies, and special events.• Recruited, trained, and mentored a team of volunteers to support the youth ministry.• Built meaningful relationships with youth, providing spiritual guidance and mentorship.
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Jamal Wright works for Symposia.
Jamal Wright is listed as Client Services | Customer Success @ Symposia at Symposia.
Jamal Wright is based in Houston, Texas, United States while working with Symposia.
Jamal Wright has worked for Symposia, Redacted, Apple, and Lakewood Church.
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