Jamal Wright Email & Phone Number

Houston, Texas, United States

• Led a team of professionals to deliver exceptional support and tailored solutions to clients, ensuring the highest level of satisfaction.
• Collaborated closely with clients to understand their goals, address concerns, and exceed service expectations.
• Fostered strong relationships and maintained open communication to enhance client loyalty and drive business growth.

Houston, Texas, United States

• Conducted risk assessments using Whistic across vendor systems to ensure compliance with HITRUST, SOC2, HIPAA, NIST 800-xx frameworks.
• Reviewed services agreements to align with scope and participated in department projects to support IT Security duties.
• Utilized SIG, Cloud Security Alliance controls matrix, and SOC 2 Type II reports to review security policies.

Houston, Texas, United States

• Conducted detailed reviews of third-party attestations, policies, and reports to assess security risks and ensure compliance with industry standards.
• Analyzed third-party data flow diagrams to identify potential security vulnerabilities and system integration issues.
• Collaborated with business partners to develop remediation plans for security issues and streamline processes.

• Implemented strategic process improvement solutions and conducted security assessments on multiple projects and vendors to identify risks.
• Consulted on annual internal risk assessments against regulatory requirements and audit preparation.
• Managed compliance with HIPAA/HITECH, ISO 27001, NIST, SOC 2 Type II requirements.
• Streamlined operational metrics by implementing process improvement solutions to drive efficiency.

Houston, Texas, United States

• Provided expert technical support for Mac systems, iOS devices, and other Apple products.
• Diagnosed and troubleshooted hardware and software issues accurately and efficiently.
• Educated customers on product features, software applications, and best practices to maximize their use of Apple products.

Houston, Texas, United States

• Developed and implemented a comprehensive youth ministry program including weekly gatherings, Bible studies, and special events.
• Recruited, trained, and mentored a team of volunteers to support the youth ministry.
• Built meaningful relationships with youth, providing spiritual guidance and mentorship.