I am a seasoned professional with seven+ years of operations management and team leadership experience in diverse sectors. Recognized for demonstrating a natural aptitude for process improvement, as well as for regulatory compliance and customer service. As such, I have consistently exceeded budgetary and performance goals, and I am adept at achieving maximum operational impacts with minimal resource expenditure. Professional focal points include workflow optimization, deadline management, risk mitigation, strategic planning, and audit procedures. Delivering on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as team building, continuous improvement, problem solving, and critical thinking to support efficiency and maximum returns. Currently, I am an Equity Research and Strategic Investments Apprentice with Omkara Capital and Asas Capital in Dubai. In this position, I provide guidance and investment solutions to clients to ensure they meet their financial objectives. Prior to this role, I was a Station Terminal Operations Control Manager with Air Canada where I directed daily operations within the Vancouver International Airport, including facilitating and communicating aircraft changes, directing terminal employees, and maintaining OTP/SOP compliance. I also evaluated and optimized critical procedures to improve the efficiency of aircraft departures and arrivals. In addition, I liaised with senior leadership, stakeholders, and cross-functional teams to ensure the company’s productivity support structure was driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, operations management expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.
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Investment SpecialistAsas CapitalDubai, Ae -
Corporate AdvisorAsas Capital Oct 2024 - PresentRiyadh, Saudi ArabiaASAS CAPITAL, RIYADH, KSA, OCTOBER 2024 TO PRESENTCorporate Advisor• Guide corporate clients through complex financial planning processes, providing strategic insights and solutions to enhance their investment portfolios and align financial objectives with market opportunities and risks.• Conduct in-depth risk analyses to align investment strategies with regulatory standards and client risk tolerance, ensuring all advised actions comply with CMA regulations and mitigate potential liabilities.• Develop and maintained strong relationships with clients by delivering tailored advice, fostering trust, and implementing personalized strategies to increase client satisfaction and retention. • Leverage extensive industry research and market analysis to identify growth opportunities, enabling clients to maximize returns while strategically navigating financial challenges and shifting economic conditions. -
Equity Research / Strategic Investments ApprenticeshipAsas Capital, Dubai, Uae/Omkara Capital, Mumbai, India May 2024 - Nov 2024Dubai, United Arab Emirates• Administer all aspects of a robust client portfolio with accountability for delivering expert insights and tailored investment solutions to ensure clients consistently achieve their financial objectives. • Cultivate and foster strong client relationships by providing superior service and experience with a focus on increasing client retention.• Utilize analytical methods and market research to garner and present actionable insights that drive successful investment strategies.• Conduct extensive review and analysis of macroeconomic factors and market trends in order to properly assess portfolio performance and identify and recommend opportunities for maximizing growth and preservation.• Ascertain critical risks in investment strategy, determine the client’s risk appetite, and adjust financial plans accordingly.
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Station Terminal Operations Control ManagerAir Canada Feb 2023 - May 2024Vancouver, British Columbia, Canada• Spearheaded a broad range of daily operations within the Vancouver International Airport, including coding IATA delays, managing aircraft changes, overseeing terminal employees, and ensuring OTP/SOP compliance.• Carried out the alignment of objectives with internal and external stakeholders in regard to operational projects and initiatives.• Reviewed, evaluated, and streamlined current procedures, resulting in an increase in the efficiency and safety of aircraft departures and arrivals.• Demonstrated expertise in quickly making time sensitive decisions and serving as a point of contact in a high-stress environment. • Prepared and delivered comprehensive safety reports consisting of environmental spills, workplace injuries, and equipment damage, and implemented measures to reduce occurrences.• Conducted continuous monitoring of phone lines, radio frequencies, and air-to-ground communications in order to remain reachable at all times for emergency situations. -
E-Commerce ManagerWalmart Canada Oct 2020 - Feb 2023Vancouver, British Columbia, Canada• Provided mentorship and tactical leadership to 300 cross-functional team members while fostering a culture of collaboration and continuous improvement to achieve stated goals.• Employed control and authorization over store operations while safeguarding compliance with company policies and industry standards in a fast-paced, dynamic environment.• Owned all facets of P&L management, guided merchandising initiatives for multiple departments, and offered customer engagement and sales training to staff.• Facilitated professional development opportunities for employees as a means to drive team engagement, sales performance, and overall net operating profit.• Ensured customers received superior service by investigating and promptly resolving customer issues or concerns, thus increasing satisfaction. -
Warehouse Lead ManagerWalmart Canada May 2019 - Oct 2020Ottawa, Ontario, Canada• Directed all activities within the backroom regarding distribution, receiving, and the movement of merchandise through to the sales floor.• Developed detailed plans for optimizing backroom operations based on workload volume and required functions and addressed any questions or concerns regarding workflow.• Coached and supported 50 team members while maintaining adherence to safety protocols and creating a well-organized space to improve efficiencies. -
Compliance ManagerWalmart Canada Aug 2018 - May 2019Ottawa, Ontario, Canada• Tracked and verified that requirements governed by both regulatory and standard operating practice guidelines were met and that industry best practices were followed.• Coordinated, executed, and delivered the results of various audits and followed up to confirm any findings were corrected. • Reviewed Associate and Customer Claims records to identify trends and any causes for concern as well as conducted safety walks and instilled safe work habits to new associates during onboarding.• Studied and analyzed reports of inspections and audits regarding loss, usage, process validation, licenses, and safety requirements. -
Customer Service ManagerWalmart Canada Feb 2017 - Jul 2018Ottawa, Ontario, Canada• Supervised 66 cashiers and front-end employees responsible for over $219,178 transactions daily while overseeing cash controls, checkout lane operations, staffing, and inventory.• Presented creative solutions to customer concerns and complaints to maintain a high level of customer loyalty.
Jamal Yahya Education Details
Frequently Asked Questions about Jamal Yahya
What company does Jamal Yahya work for?
Jamal Yahya works for Asas Capital
What is Jamal Yahya's role at the current company?
Jamal Yahya's current role is Investment Specialist.
What schools did Jamal Yahya attend?
Jamal Yahya attended University Of Ottawa.
Who are Jamal Yahya's colleagues?
Jamal Yahya's colleagues are Jaya Mamnani -Cams, Jennifer Mendoza, Asas Asasas, Qasim Ali, Leman Dersimli, Windows Phone, Lola Temo.
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Jamal Yahya
Administrative Project Manager: Passionate Pm | Human Resources: People-Driven Business Success | Social Media Management: Audience Builder | Procurement And Supply Chain: Sourcing For Goals |Beirut -
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