Jamal Dennis

Jamal Dennis Email and Phone Number

Store Manager @ CVS Health
United States
Jamal Dennis's Location
United States, United States
Jamal Dennis's Contact Details

Jamal Dennis work email

Jamal Dennis personal email

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About Jamal Dennis

As an established professional dedicated to promoting next-level customer service through strategic management and innovations, I leverage my comprehensive experience in spearheading diverse business administration, encompassing retail, sales, and healthcare industries. Moreover, I am determined to deliver exceptional administrative leadership and function as a vital element in achieving key objectives and organizational goals.I bring to the table my invaluable experience and ability to forge collaborative partnerships and enhance business performance. I have refined my management and supervisory skills, which opened opportunities for me to contribute and realize paramount achievements in any organization.Throughout my career, I am proficient in:❖ Accommodating customer queries regarding product details, selection, and fitting of Durable Medical Equipment(DME) on behalf of the organization while providing outstanding customer service to enhance customer satisfactionand experience.❖ Forging collaborative working relationships with teams and liaising with team members to address and resolveemployee concerns.❖ Monitoring patient’s health and coordinating with nursing staff regarding health status changes that may needmedical attention.❖ Providing store assessment and forecasts to implement plans on improving the store operations based on the presentbusiness volumes, peak business periods, inventory distribution, sales, and merchandising transactions, and other pertinent factors.Equipped with a keen understanding of effective customer services to monitor all facets of business management, I employ exceptional work ethic and organizational skills to enhance work operations, streamline processes, and ensure maximum profitability.Conclusively, my goal is to promote organizational excellence and operations through well-grounded leadership and management. If you share a similar vision, let’s connect! You can reach me here or through Daquonn@gmail.com.Expertise: Store Management | Managerial Skills | Sales and Management | Cross-functional Leadership | Front Office Operations | Strategic Management | Efficient Scheduling | Stakeholder Engagement | Business Development | Team Coordination | Team Building | Financial Activities | Financial Operations | Relationship Building

Jamal Dennis's Current Company Details
CVS Health

Cvs Health

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Store Manager
United States
Jamal Dennis Work Experience Details
  • Cvs Health
    Store Manager
    Cvs Health
    United States
  • Cvs Health
    Store Manager
    Cvs Health Feb 2023 - Present
    Houston, Texas, United States
  • Cvs Health
    Store Manager In Training
    Cvs Health Oct 2021 - Feb 2023
    • Knowledge of retail business fundamentals • Drive total store sales, understand the role in sales growth and how departments and team contribute to and impacts total store profitability • Managed team members and leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front store experiences • Personalize recognition and appreciation to reinforce critical customer service behaviors and promote a positive team and consumer centric culture • Establish a culture of accountability through clear expectations and performance management• Executed all necessary documentation for H.R.I.S. administration• Conduct performance appraisals for all directly assigned personnel• Ensured on-the-job safety of all employees and treatment for employee injuries sustained on the job• Maintain a work place free from discrimination and harassment• Protect Store Assets • Administered , monitored , and reacted to Internal Loss Prevention programs and systems· Know and assess the competition; leverage customer insights and feedback to drive the business and be the destination of choice for our customers .· Lead an efficient operation to fund the sales culture.· Demonstrated a culture of ethical conduct, safety and compliance. · Developed a team and culture that is committed to customer loyalty.· Lead a confident and knowledgeable sales force that delivers a differentiated experience for customers, prioritizes the customers over task and delivers a welcoming, inspiring, rewarding and easy customer experience.· Recruit, hire and retain a passionate team for area specific knowledge and expertise.· Invested in training to enhance skills and capabilities· Evaluate and manage individual impact through a total store contribution.· Create sustainable talent strategies to fuel continued team growth.· Own and implement exempt and hourly schedules that align to guest and business needs.
  • Cvs Health
    Healthcare Conceirge
    Cvs Health Aug 2019 - Oct 2021
    Texas, United States
    Accommodate customer queries regarding product details, selection, and fitting of Durable Medical Equipment (DME) and Sleep Apnea mask on behalf of the organization while providing outstanding customer service to enhance customer satisfaction and experience.Champion and embody CVS Health purpose-driven service culture in aiding and introducing customers to relevant services.Organize appointments, documents, and patient records for healthcare professionals to streamline data retrieval.Utilize innovative processes while testing the latest technologies to deliver next-level services and achieve company-wide objectives.
  • Marriott International
    Front Desk Lead
    Marriott International Aug 2019 - Aug 2020
    The Woodlands, Texas, United States
    Forged collaborative working relationships with teams and liaised with team members to address and resolve employee concerns.Assigned staff to accommodate guest requests while securing payments and deposits before issuing the guests with room keys.Manually obtained authorizations in compliance with all accounting procedures to ensure that all requirements have been met.Documented and compiled daily reports, logs, and contingency lists while ensuring that the rates were matched with market codes.Secured work premises and notified the Loss Prevention department and security to react with urgency in case of reported theft.Encoded Marriott Rewards information while setting up accurate and personalized accounts for each guest based on their requests.
  • Agape Provider Services, Inc
    Caregiver
    Agape Provider Services, Inc Jul 2012 - Aug 2020
    Houston, Texas, United States
    Working as a caregiver for Agape Provider Services, I was in charge of monitoring the patient’s health while coordinating with nursing staff regarding health status changes that required medical attention. I also maintained a clean and safe work environment while providing the patient’s basic sanitation and food requirements, including medication administration, bathing, grooming, and toileting, to enhance patient comfort and experience. Furthermore, I directed the transferring of clients and accompanied patients with their doctor’s appointments and other daily activities.
  • Cvs Pharmacy
    Supervisor
    Cvs Pharmacy Aug 2014 - Aug 2019
    Humble, Texas, United States
    During my tenure as the CVS Pharmacy supervisor, I directed and supervised all non-pharmacy employees to train and mentor them with proper planning and work attitude. I have provided store assessment and forecasts to implement plans on improving the store operations based on the present business volumes, peak business periods, inventory distribution, sales, merchandising transactions, and other pertinent factors. Demonstrating my management experience, I trained employees to deliver customer focus services while ensuring the highest-level customer satisfaction in assisting or dealing with escalated and difficult customer service issues and problems. I also designed and developed work schedules and training sessions while preparing for the weekly program based on the store’s budgeted hours. Finalizing weekly payroll and billing while monitoring Internal Loss Prevention programs and systems to react to theft reports was also under my jurisdiction as the pharmacy supervisor.
  • Us Toy / Constructive Playthings
    Store Team Lead
    Us Toy / Constructive Playthings Jul 2011 - Aug 2014
    Houston, Texas, United States
    As the team leader for the US Toy Company, I have provided information and specifications regarding policies and procedures to address customer complaints professionally. I was also in charge of delegating tasks to associates while completing paperwork and acted as the contact person to manage staff and customer complaints. Moreover, I managed payments, receipts, refunds, credits, deposits, and change due to customers while ensuring satisfactory customer service.

Jamal Dennis Education Details

Frequently Asked Questions about Jamal Dennis

What company does Jamal Dennis work for?

Jamal Dennis works for Cvs Health

What is Jamal Dennis's role at the current company?

Jamal Dennis's current role is Store Manager.

What is Jamal Dennis's email address?

Jamal Dennis's email address is ja****@****lth.com

What schools did Jamal Dennis attend?

Jamal Dennis attended Sam Houston State University, Westfield High School.

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