Jamal Douglas Email & Phone Number

• Lead engineers to innovates and optimize design for overall products to meet and exceed customer’s specification for better durability and longer life. • Preform competitive market share analysis for overall products to present to PRESDENT and high management and set action plans to acquire bigger market share• Preform SWOT analysis on major compotators and set standards assuring Douglas Group products best in its class. • Lead Engineers, production team leaders and sales engineers to optimize quality, production, sales and minimize manufacturing waste. • Direct and delegate activities of engineers, designers, team leaders and sales engineers.

• Lead engineers to innovates and optimize design for overall suspension components to exceed OE specification for easier installation and longer service life.• Direct and delegate activities of product engineers and designers.• Preform SWOT analysis on major compotators (TRW / MOOG / MEVOTECH) and set standards assuring FBG products best in its class. • Lead engineers to improve products brand image and differentiation. • Preform competitive market share analysis for overall chassis components to present to VP and high management and set action plans to acquire bigger market share

• Managing 20-member production Sales and Engineering team for the company.• Secured the first production orders for several of the company's new products.• Lead production team making sure all high-speed film blowing machine / injection machines / gravure printing and high-speed cutting runs to max capacity and high efficiency with highest quality and minimum waste. • Successfully launched 6 new programs in 1 year with product assurance planning completed per ISO 9002 guidelines.• Overseeing the successful commissioning of a new factory and 6 new production programs.• Helped improve pricing, product development, and cost structure making Douglas Group more competitive and enabling it to win new business.• Perform internal audit to identify strengths and weaknesses of employees and set action plans to resolve existing issues.• Direct and delegate activities of production employees, designers, and junior level engineers in production.• Led project that averted multimillion-dollar customer factory shutdown.

• Responsible for 11 facilities throughout the Kingdom of Saudi Arabia. • Increased annual service sales revenues by 15%.• Increased annual parts and accessories sales revenues by 20%. • Set action plans to improve customer service index (CSI) from 65% to 78%.• Perform internal audit to identify strengths and weaknesses of departments and set action plans to resolve existing issues.• Lesion regularly with VW Middle East engineers in Germany and Czech Republic to resolve field issues such as Mechatronic / fuel system and HVAC systems…., by submitting statistical and technical data and design change suggestions to resolve issues and prevent recalls. • Set action plans to maximize utilization / productivity and efficiency.

• Responsible for 4 facilities throughout the Western Region. • Increased annual service sales revenues by 15%.• Set action plans to improve customer service index (CSI) from 72% to 85%.• Conduct market analysis to determine best in class benchmarks for aftersales departments.• Lesion regularly with BMW engineers in Germany to resolve field issues such as fuel leaks and oil sludge by submitting statistical and technical data and design change suggestions to resolve issues and prevent recalls. • Set action plans to increase sales / revenues and maximize utilization / productivity and efficiency.• Respond to customer complaint submitted from head office at BMW within 24 hours.

• Responsible for 6 facilities throughout the Western Region. • Increased annual service sales revenues by 12%.• Increased annual parts and accessories sales revenues by 20%.• Set action plans to improve customer service index (CSI) from 64% to 75%.• Worked closely with Chrysler engineers in USA to resolve field issues in fuel system / HVAC and other aspects of vehicle by submitting statistical technical data and design change ideas to resolve issues and prevent recalls. • Set action plans to increase sales / revenues and maximize utilization / productivity and efficiency.• Improve parts availability (stock optimization).

• Lead packaging, design, development, durability testing and release of pass cars and light truck fuel systems from concept to production.• Lead of design and development of fuel system fuel tank, fuel pump module, injection molding plastic component such as fuel quick connectors and clips. • Liaison regularly with management, assembly plants, engineers, dealers, suppliers, and advance quality control personnel in United States and Mexico to address customers and plants concerns and issues.• Initiate DFMA and DVPR reports. • Lead design and development of fuel system metal stamping and forming components such as metal fuel quick connecters, carbon canister brackets and fuel tank straps. • Submit cost saving idea that improve products and reduce cost. • Responsible for resolving production issues for fuel, exhaust, and HVAC systems.• Expected to react quickly to resolve critical issues in assembly plants and supplier’s facility to prevent products recall and plants shut down.

Dearborn, Michigan, Us

• Responsible of design, packaging, development, and release of light truck fuel systems from concept to production.• Direct and delegate activities of designers, prototype technicians and suppliers’ engineers in product development.• Submit cost saving idea that will improve products and reduce cost. • Liaison regularly with management, suppliers, designers, and quality control personnel to address management concerns and program direction during development on one of the most complicated programs for Ford Motor Co.• Responsible for design, packaging, and testing of door speakers for light trucks.• Present fuel system proposals to management.• Responsible of conducting durability testing to make sure vehicle meet Ford Motor Company specification.• Participate on-site at assembly facilities during pre-production and production vehicles builds.

• Responsible for design and development of pass cars and light truck fuel and brake system from concept to production.• Act as primary technical liaison with customer engineering departments to understand customer needs and to ensure design, testing, and prototype requirements are met prior to production.• Direct and delegate activities of junior level engineers in product development.• Lead design / development of fuel system injection molding plastic component such as quick connectors, and clips.• Liaison regularly with sales, manufacturing, and quality control personnel to address customer concerns during development of multi-million-dollar accounts.• Submit cost saving idea that will improve products and reduce cost. • Lead design and development and testing of fuel system metal forming components such as fuel quick connecters. • Participate on-site at customer assembly facilities during pre- production vehicles builds.• Travel throughout assigned territory to call on regular and prospective customers to solicit orders.

Bachelor Of Science (Bs), Mechanical Engineering

Associate'S Degree, Building Construction Technology