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Jamal Scott Email & Phone Number
Director, Customer Insights
at
Sedgwick
1 work email found
@amazon.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Jamal Scott? Overview
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Quick answer
Jamal Scott is listed as Director, Customer Insights at Sedgwick, based in Dallas, Texas, United States. AeroLeads shows a work email signal at amazon.com and a matched LinkedIn profile for Jamal Scott.
Jamal Scott previously worked as Reputation Research and Insights at Amazon and Senior Manager Customer Insights, Amazon Freight at Amazon. Jamal Scott holds Master'S Degree, Marketing Research from Southern Illinois University Edwardsville.
Company email context
Email format at Sedgwick
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{first}{last}@amazon.com
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Profile bio
About Jamal Scott
Consumer insights and product research professional with considerable strengths in qualitative and quantitative research, product development, and project management to analyze and interpret customer, competitor and market intelligence and trends. Passionate about providing high-quality, cutting-edge data and an understanding of the complex profile of consumers and how businesses can tap directly into their habits, aspirations and attitudes. Specialties: Proficiency in research design, survey design, proposal writing, project planning and management, statistical analysis, and providing strategic recommendations and action plans. Exceptional experience in multivariate analysis methods such as regression analysis, factor analysis SPSS.
Listed skills include Quantitative Research, Market Research, Qualitative Research, Focus Groups, and 26 others.
Current workplace
Jamal Scott's current company
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7 roles
Jamal Scott work experience
A career timeline built from the work history available for this profile.
Reputation Research And Insights
Current
Jan 2023 - Present
Senior Manager Customer Insights, Amazon Freight
- Developed the first Amazon Freight customer insights and voice of the customer program from the ground up for a new digital freight business.
- Develops best in class quantitative and qualitative research methodologies and CX research techniques to understand customer behavior and attitudes using internal and external data.
- Manages dozens of mechanisms including, voice of the customer, brand tracker, NPS, customer satisfaction, and customer advisory boards for sharing learnings with product managers and sales and marketing teams.
- Provides 'big picture' ideas that helps guide strategies and proactively influences product roadmaps and define workstreams across tech and operation teams and initiatives.
- Identifies business insight priorities and works with multiple cross function stakeholders to ensure insights drives action that delivers great outcomes for our customers.
Jul 2020 - Jan 2023
Manager, Customer Insights, Survey Professional Services & Data Insights
- Established as an internal customer data and insights expert in consumer products and services for both business to business and business to consumer research for over 50 domestic and global projects for 40+ clients.- Provide consultation, data analysis, qualitative research expertise for dozens of clients using survey, user research and feedback.
May 2015 - May 2020
Senior Research Analyst
- Responsible for managing quantitative and qualitative consumer projects for fortune 500 companies and providing clients with strategic insights through PowerPoint reports, excel spreadsheets, and action plans.- Investigated, compiled, and provided critical data and problem solutions to senior management in direct support of improving customer.
Mar 2012 - Mar 2015
Research Associate, Healthcare Research
- Responsible for the project fulfillment process, including survey design and fielding, focus group coordination, data collection and analysis, report preparation and client communications for both qualitative and quantitative Healthcare projects.- Interpreted and analyzed survey data using tabs and banners and SPSS statistical programming packages..
Dec 2009 - Mar 2012
Market Research Analyst, Health & Agricultural Studies
- Exercised outstanding organizational and critical thinking abilities to design and facilitate survey, interpreted results, and translated quantitative data into qualitative reporting, performed comprehensive market research, and summarized findings. - Investigated, compiled, and provided critical data to project management team in direct support of new.
Jan 2009 - Dec 2009
2 education records
Jamal Scott education
Master'S Degree, Marketing Research
Southern Illinois University Edwardsville
Bachelor'S Degree, Business Marketing
Virginia State University
FAQ
Frequently asked questions about Jamal Scott
Quick answers generated from the profile data available on this page.
What company does Jamal Scott work for?
Jamal Scott works for Sedgwick.
What is Jamal Scott's role at Sedgwick?
Jamal Scott is listed as Director, Customer Insights at Sedgwick.
What is Jamal Scott's email address?
AeroLeads has found 1 work email signal at @amazon.com for Jamal Scott at Sedgwick.
Where is Jamal Scott based?
Jamal Scott is based in Dallas, Texas, United States while working with Sedgwick.
What companies has Jamal Scott worked for?
Jamal Scott has worked for Sedgwick, Amazon, Cvent, Cx Solutions, and Harris Interactive.
How can I contact Jamal Scott?
You can use AeroLeads to view verified contact signals for Jamal Scott at Sedgwick, including work email, phone, and LinkedIn data when available.
What schools did Jamal Scott attend?
Jamal Scott holds Master'S Degree, Marketing Research from Southern Illinois University Edwardsville.
What skills is Jamal Scott known for?
Jamal Scott is listed with skills including Quantitative Research, Market Research, Qualitative Research, Focus Groups, Spss, Survey Design, Data Analysis, and Customer Insight.
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