Jamal Nasir Email & Phone Number

Jeddah, Saudi Arabia

Responsibilities/ Accomplishment:• Supervise server administration responsibilities and oversee resource monitoring to ensure the smooth integration of system architecture components.• Establish a connection between the E-Invoice software used in branch offices and head office.• Setting up and maintaining attendance machines across all branches in Saudi Arabia, producing monthly reports as required.• Providing assistance and support for Global Distribution Systems (GDS) to Al Rajhi Aviation branches.• Handling low-cost carriers, which includes generating new user accounts and enabling or disabling users as needed.• Regularly monitor the back-office operations on a daily basis to verify that everything is functioning smoothly.• Working closely with technology partners like Infodynamic & Qtech to pursue new development initiatives.• Establish users account for online hotel suppliers with the received requests.• Managing the implementation of new plugins and updates for the Al Rajhi Aviation website.• Configured and established a new email account as per the request.• Supervise daily examinations of CCTV, NVR, and Access Control systems to maintain seamless functionality without interruptions.• Oversee non-IATA subagents by utilizing the Amadeus Remote Ticketing Solution (RTS).• Oversee the Sabre franchise solution to manage credit control for non-IATA subagents.• Engaged in the payment gateway integration process with payfort(Amazon) for our B2B & B2C.• Problems encountered during system development with Qtech and online hotel suppliers.• Work with technology developers to supervise the integration of E-commerce and Online Travel Agency (OTA) systems, integration for both B2B and B2C.• Develop and manage the execution of a customer relationship management system (CRM), call center activities.

Jeddah, Saudi Arabia

Responsibilities/ Accomplishment:• Performed help desk troubleshoot and problem resolution for end-user application software, hardware, and remote access connectivity support over all over the Kingdom.• Ensure that the department's data was routinely backed-up.• Handled the installation and setup of a FortiGate firewall system.• Handled all network IP address assignments, and logging.• Maintained all phone system hardware and software, as well as network and mainframe security.• Repair broken hardware by replacing parts and/or contacting service company.• Maintain printers, in conjunction with facilities, by clearing paper jams, replacing toner, stocking paper, replacing parts, and/or contacting service company.

Jeddah, Saudi Arabia

Responsibilities/ Accomplishment:• Designed, implemented, and performed the testing of wireless, Local Area Network (LAN), Wide Area Network (WAN), internet, and other data communications systems.• Performed network hardware/software configurations, maintenance activities and security auditing.• Provided on-call technical support for network and communication problems.• Assigned field calls and balance the workload for the deployment of new equipment and replacement of PCs.• Provided access rights, permissions to network drive shared folder, software access as per the request.• Monitored and implemented anti-virus and security systems to provide effective systems protection for the Microsoft Server and workstation environment.

Degree In Computing, Software Engineering

Final Year Title: Hospital Management system Supervisor: Mr. Vazeerudeen Abdul Hameed Advisor: Mr. Selvakumar Samuel Summary: Well-planned.

"O" Level

"A" Level