Jamaluddin Shaikh Email & Phone Number

Kuwait

• Working as a Network Engineer (ISP - Core Network) - Managing, supporting and troubleshooting the ISP Core Network.
• Designing, implementing Tawasul Telecom core network based on MPLS to offer L2, L3 VPN Solutions to customers.
• Managing (troubleshooting, maintenance and upgrading) Tawasul Telecom MPLS Core Network consisting of International POPs.
• Providing Level3 support to NOC Department and other operations teams with regards to IP/MPLS infrastructure and escalate to vendors for the major issues.
• Dealing and coordinating with different Service Providers/Partners for setting up of NNIs (Network to Network Interconnect).
• Coordinating and supporting with ISP Core Network management and operation.

Kuwait

• Working as a Network Engineer (Level-2) - Supporting, Monitoring and troubleshooting the ISP network problems.
• Coordinating and supporting to the international/Local MPLS Traffic Engineering services with international providers.
• Monitoring and escalating issues with Internet/Data STMs and DS3 connectivity providers.
• Troubleshooting routing and switching part of PE/CE end.
• Updating the customer configuration policies as per their requirement.
• Escalating problems to the network consultants and network Managers

• Operation and maintenance of Cisco Routers and Switches.
• Assist in the establishment and implementation of LAN and WAN. Performing daily monitoring of network utilization, network traffic.
• Co-Ordination with Customers for support like server, Bandwidth, Backup status, traffic utilization, etc.
• Upgrade and maintain Company Monitoring System through performing following tasks:
• Escalating problems to the network consultants and network Managers
• Adding host and services associated to it to Nagios (Open source Monitoring System) using scripts and SNMP.

Kuwait

• Support the design, engineering and project readiness of Polycom video conference IP solutions.
• Installation, Support and Management of Network Devices including: Routers, Switches, Firewall and WAN devices.
• Provide technical responses/proposals and support of smart board interactive white board (Smart Technology System.).
• Install, configure and maintain Ethernet networks, network cabling, and other related equipment, devices, and systems.
• Installation and Support for Polycom System Video and Audio device.
• Attending customer for the support of the Networking and Video conferencing (Polycom).