Jamal R. L. Wright Email & Phone Number

Chicago, Illinois, United States

- Supervised twelve warehouse employees to streamline picking, shipping, and transportation flow- Processed leads by quoting the price and conducted discovery and qualification calls with prospects using Netsuite (CRM) with 20% closing rate- Utilized excellent communication, rapport building skills and amicable personality maintaining 95% customer satisfaction rate- Generated 34% of the company’s revenue by thoroughly monitoring the work flow issues across picking, shipping, and transportation departments - Maintained and ordered shipping and warehouse materials to maintain weekly inventory quotas- Trained new employees on warehouse protocols and safety regulations

Alsip, Illinois, United States

- Improved efficiency in customer order processing by accurately quantifying automobile parts, resulting in faster order fulfillment and increased customer satisfaction by 38%- Successfully led team meetings to establish performance indicators and weekly goals for picking operations, resulting in increased productivity and on-time order fulfillment- Consistently operated technical machinery and utilized computer systems on a daily basis, demonstrating strong technical skills and proficiency in industry-specific software

Joliet, Illinois, United States

- Strategically assigned twenty employees to assembly zones, resulting in a sustained efficiency rate of 85% and meeting production targets- Conducted presentations on efficiency and safety training for team members, resulting in increased productivity, improved safety performance, and reduced downtime- Supervised and coached a team of twenty employees on a daily basis, ensuring adherence to established business goals, safety standards, and quality control measures

Chicago, Illinois, United States

- Developed and maintained detailed inventory lists, including accurate location information, resulting in improved inventory accuracy and reduced search time- Conducted periodic cleaning and disposal of obsolete inventory, optimizing warehouse space and reducing clutter- Safely operated technical machinery and equipment around warehouse grounds, adhering to established safety protocols and minimizing the risk of workplace accidents

Chicago, Illinois, United States

- Developed and managed requisition forms for college-wide inventory, ensuring accurate and timely procurement of necessary equipment and supplies- Analyzed budget and pricing projections to set and achieve yearly revenue goals, resulting in increased revenue by 15% and improved overall financial performance- Directed the shipping, receiving, and campus mail distribution for the entire college, implementing streamlined processes and optimizing delivery routes for increased efficiency- Supervised and trained a team of ten work-study students working at the college distribution center, fostering a productive and supportive work environment and achieving operational objectives

Sales Engineering Simulation

- Making Discovery & Qualification to create proposals and deliver the best user experience - Utilizing persuasion & objection handling.

Associate Degree, Computer Science